
Nalley Hyundai
Lithonia, GA
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Professional and Friendly Sales and Service Nalley was able to locate the exact vehicle I was looking for with the minor exception of color, which was my second choice. This despite having limit Nalley was able to locate the exact vehicle I was looking for with the minor exception of color, which was my second choice. This despite having limited availability of AWD in the South. Resolving an apparent technical issue with the DCT transmission was handled professionally by the service technical supervisor. The issue was in my erroneous interpretation of the differences between an automatic transmission and the DCT in the Tucson. As a retired former Hyundai technician (2000 to 2002), the supervisor took the time to explain characteristics of the new transmission to me. More
Buying a New Car Friendly, felt comfortable during the process. A lot of papers to sign, did not get a copy for my files. Took two days and four to five hours each day Friendly, felt comfortable during the process. A lot of papers to sign, did not get a copy for my files. Took two days and four to five hours each day. More
Excellent Experience Robert was very professional and was willing to work around the parameters that I had regarding down payment, the exact features that I was interested Robert was very professional and was willing to work around the parameters that I had regarding down payment, the exact features that I was interested in and not putting me through the typical sales negotiation process. I got the car I wanted without haggling over anything!! More
Great job! I had a hassle free purchase with superior customer service from Otis Terrell. The visit was professional, courteous and informative. I purchased the I had a hassle free purchase with superior customer service from Otis Terrell. The visit was professional, courteous and informative. I purchased the 2016 Elantra More
Overall good purchase Good overall sale. A few missteps with wrong pricing at financing, paperwork not complete and ready after test drive. Telling to truth that someone el Good overall sale. A few missteps with wrong pricing at financing, paperwork not complete and ready after test drive. Telling to truth that someone else was trying to purchase the same car. Voice mail not set up on phone. Truecar certificate was exact spec but I was told it was different. More
Very pleasant and professional staff members. I drove out a brand new 2016 Hyundai Elantra when I least expected it could happen. Ms. Jamila Decuir worked with me to make this happen. She's an epi I drove out a brand new 2016 Hyundai Elantra when I least expected it could happen. Ms. Jamila Decuir worked with me to make this happen. She's an epitome and embodiment of professional customer service. My overall experience was very splendid. Kudos! I definitely will recommend friends and families to that dealership. More
I really appreciate what Tie Hill and Nalley Hyundai. I had the best experience buying my Elantra. I had been to several other dealerships in the area and they did not want to come out to talk to me. Tie I had the best experience buying my Elantra. I had been to several other dealerships in the area and they did not want to come out to talk to me. Tie came out to talk to me and the rest is history. I enjoyed the way Tie and Mike More
I enjoyed buy my car. I just wanted to say that Tie Hill is a good young man. He was honest and genuine. He really enjoy what he is doing. Keep up the good job. I just wanted to say that Tie Hill is a good young man. He was honest and genuine. He really enjoy what he is doing. Keep up the good job. More
Smooth Car Deal i love my new Hyundai Elantra. Nalley has a huge selection of cars and a great staff I will definitely buy another car from them. Not pushy. Just h i love my new Hyundai Elantra. Nalley has a huge selection of cars and a great staff I will definitely buy another car from them. Not pushy. Just helpful and they listen. More
no pressure I left a few words in the previous section. I basically said that my salesman, Edward Crawford, was easy to work with and never felt pressure to sign I left a few words in the previous section. I basically said that my salesman, Edward Crawford, was easy to work with and never felt pressure to sign. I told him what I wanted to pay per month and after some negotiating, he followed through with a price within my budget. I am extremely satisfied with my car, the Santa Fe, and would recommend Ed to future car buyers. More