
Nalley Hyundai
Lithonia, GA
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Amazing Experience! Very personable!! Love her spirit and willingness to get the job done and yet be understanding to the predicaments and minor issues that happened on m Very personable!! Love her spirit and willingness to get the job done and yet be understanding to the predicaments and minor issues that happened on my end. She also was very patient and not overbearing. Definitely will send anyone who's looking for a car to her! More
Long but Overall Good Experience My Sales Representative is who made the experience excellent. Jamila Decuir (JD) was very professional and attentive to all my needs. The Vehicle had My Sales Representative is who made the experience excellent. Jamila Decuir (JD) was very professional and attentive to all my needs. The Vehicle had damage that I didn't notice at the time of test drive, I notice it after I took it home. They said they were going to fix it and even do it took more than a reasonable amount of time at the end they honor their word and fix it. I hope that JD continues to be a part of the nalley hyundai family so I can purchase my vehicles in the next few years with her as my sales rep. More
My first car experience I am so happy I decided to get a car from nalley instead of just buying a 1300 car that would have just broke down quickly. I am so happy I decided to get a car from nalley instead of just buying a 1300 car that would have just broke down quickly. More
Friendly and thorough service Sales person Tamara Howell was very well informed and was able to answer all questions. Very friendly went above normal duties to make sure we were sa Sales person Tamara Howell was very well informed and was able to answer all questions. Very friendly went above normal duties to make sure we were satisfied. Sales manager made sure that the service we were receiving was at the highest standard. Finance manger explained paper work in detail and answered all questions and concerns very helpful. Service department was very professional shared information about work performed on vehicle. Thank you. More
Joe Johnson - simply the best Joe Johnson has been my service advisor for many years; Always had a positive experience with him. A professional service manager that you can trust! Joe Johnson has been my service advisor for many years; Always had a positive experience with him. A professional service manager that you can trust! More
Grade A Perfect experience from start to finish. The sales team was professional and conversational. No pressure. I would definitely go back. We purchased a 2 Perfect experience from start to finish. The sales team was professional and conversational. No pressure. I would definitely go back. We purchased a 2015 Sonata. More
Treat you like Family My boyfriend and I had a great experience going to Nalley Hyundai. We kind of already knew what Used car we wanted, and they had it all ready to go wh My boyfriend and I had a great experience going to Nalley Hyundai. We kind of already knew what Used car we wanted, and they had it all ready to go when we got there. They worked with me to find the financing options that suited my needs, as well as the warranty. Vernon was very kind, not pushy, but made sure we felt at home and had a great car buying experience. I would recommend this dealership for sales and service. Will be back! More
great team work Great Job from the team Ashley and Jamila; I'm not sure of Ashley's and Jamila's last name but they treated me very good and thanks to Oz Nesbit for r Great Job from the team Ashley and Jamila; I'm not sure of Ashley's and Jamila's last name but they treated me very good and thanks to Oz Nesbit for referring me to this Great Team of Customer Service. Keep up the good work!!!!!!! More
Car buying experience!! I had the most awesome experience with this dealership the staff was amazing but the credit due goes to V.Fraley this man has patience and he knows hi I had the most awesome experience with this dealership the staff was amazing but the credit due goes to V.Fraley this man has patience and he knows his stuff when it comes down to knowledge of everything in that particular vehicle. He made sure i got what i wanted and he didn't just try and put me in anything i left there in a timely mannner smiling from ear to ear thanks again Nalley Hyundai everybody please check them out you will not be dissapointed!!! More
Unbelievably Surprised!! Awesome experience!! I wasn't extremely serious about buying another vehicle but was tired of making huge payments for the vehicle I had. I knew it would be a hard deal to I wasn't extremely serious about buying another vehicle but was tired of making huge payments for the vehicle I had. I knew it would be a hard deal to get thru the banks due to the negative equity. I had visited another Hyundai dealership in Stone Mountain and looked at a couple of vehicles but the sales manager, which I had done business with 3 times before, shook my hand and advised me that he just didn't have anything that he could make work and would "call me" when he had something. I had inquired about a vehicle on Nalley Hyundai's site and was later contacted by Vernon. I had explained the experience with the other dealer and his exact words were "At least give us a chance". I explained to him I work on the weekends but I was taking a vacation the next week and would visit then. I received a follow-up call from Vernon confirming my commitment. That Monday I walked in and drove out within a couple hours in a brand new 2015 Hyundai Sonata Hybrid. The rebates covered all my negative equity so the deal was pretty easy. Why didn't the other sales manager think of this??? Vernon, along with the sales management team were excellent in every way. I also have to give a little bit of credit to Jay in Finance. He always keeps it real!! Nalley Hyundai, Thank you!! William S More