Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Nalley INFINITI Marietta

Marietta, GA

Overview
Reviews
Vehicles
4.6
654 Reviews
Call Dealership (770) 281-8661
View Awards

2020 Cobb Parkway Southeast

Marietta, GA

30060

Directions

By Type

Showing 654 reviews

May 29, 2025

My service advisor Lance kept me informed and up to date on the progress of my request. Great customer service skills More

by Viv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance
Report | Print
May 26, 2025

They are really good on doing what you ask of them never rude always polite More

by Renee Chung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demarkus
Report | Print
May 24, 2025

Kendrick and Javon are great service advisors. I have had both of my Infiniti's serviced here for years! More

by ksgoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick and Javon
Report | Print
May 23, 2025

Kendrick is always through and he keeps me abreast of all up coming maintenance that’s needed for my Qx80 infinity More

by Edwardsriccardo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kendrick North
Report | Print
May 23, 2025

Professional, timely, with great communication and attention to detail. Demarkus and Kendrick are great advisors. More

by DJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demarkus
Report | Print
May 20, 2025

A great place to get what you need for your car and very friendly environment More

by maliklesean
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Charley, Ramona Kerr, Bob Leyda, Larry Jamison, Nicole King, Cedrick Harvey, James Pittman
Report | Print
May 20, 2025

Felt like they just wanted to do deal and not really listening to my concerns during test drive. And after dealing was done I had to wait and go back with a friend to get vehicle because they wouldn't t More

by Chris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Darnell Tinker
Report | Print
May 22, 2025 -

Nalley INFINITI Marietta responded

Thank you for your honest review. While we’re glad to hear you decided to move forward with your purchase, we’re sorry to learn that parts of your experience didn’t meet your expectations. We regret that we fell short in those areas and understand how those “little things” impacted your overall impression. We would like to speak with you further about your experience and hopefully restore your faith in us. Please contact me at your convenience. Jerry Metcalf, General Manager, 901-318-7015

May 12, 2025

Bob Leyda was wonderful to work with. He made the whole process very easy. Since my purchase, Bob has followed up to be sure I have my car all set up. More

by wwking912
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Finance manager , Bob Leyda
Report | Print
May 12, 2025

Mr. North is a wonderful young man and emplowee of Infiniti. It pleasant for a senior citizen to work with him . He is kind and knowledgeable! WG More

by willia George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Kendrick North
Report | Print
April 29, 2025

This was my first visit to this location everyone was very professional and nice. What a difference from another location I use to go too. I will be back making this place my car repair shop. Great sta More

by gwenhoward1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demarkcus Tate
Report | Print
1
2
...
66