Nalley INFINITI of Atlanta

VIP Service Tyrell Kennedy provided EXCEPTIONAL service! I picked out the car(2014 Q50) I wanted and he delivered it to my front door. That's great service. Tyrell Kennedy provided EXCEPTIONAL service! I picked out the car(2014 Q50) I wanted and he delivered it to my front door. That's great service. More

Excellent experience! My experience with a Nalley Infinity of Decatur and Mike Kim was relaxed and pleasant. They were extremely patient. I truly felt they were trying to m My experience with a Nalley Infinity of Decatur and Mike Kim was relaxed and pleasant. They were extremely patient. I truly felt they were trying to meet any reasonable offer I presented. I will definitely refer my friends and family. More

Treated us like family I purchased a 2013 G37 from Bernard Frierson and Bruce Collard of Nalley Infiniti Decatur. They were friendly, knowledgeable and very professional. I I purchased a 2013 G37 from Bernard Frierson and Bruce Collard of Nalley Infiniti Decatur. They were friendly, knowledgeable and very professional. I admit I was prepared for a stressful buying experience, but Bernard and Bruce changed my outlook. I forgot that I was there to buy a car but to see old friends. I would recommend buying a car from them before anyone else. This was the best car buying experience ever. I would like to also like to thank Devalle Robinson who was my sales consultant. Devalle is a car guy who is very knowledgeable and professional. This winning Nalley Infiniti Decatur team will provide you with an exceptional buying experience! More

Great service courtesy and follow through Great service courtesy and follow through Took my Q 50 in for the first time this week As well as giving me a thorough explanation of the services a Great service courtesy and follow through Took my Q 50 in for the first time this week As well as giving me a thorough explanation of the services and what they entailed my service advisor Richard identified some areas I should look into There was an issue with the windshield he followed up with the service advisor and infinity and resolve the matter to my satisfaction More

Excellent, very positive Lisa Read helps in everyway to make the servicing of my vehicle a positive experience. I truly enjoy the personnel at Nalley and appreicate their atte Lisa Read helps in everyway to make the servicing of my vehicle a positive experience. I truly enjoy the personnel at Nalley and appreicate their attention to detail and concern for the customer. More

my visit Nalley Infiniti of Decatur, is a great place to Service your Car etc.... And they valets are amazing and really nice to me and other customer Nalley Infiniti of Decatur, is a great place to Service your Car etc.... And they valets are amazing and really nice to me and other customer More

Excellent Customer Service I walked into Nalley's not really intending to purchase a car but to look at a possibility. I was fortunate to be approached by Darryl Ferguson , a S I walked into Nalley's not really intending to purchase a car but to look at a possibility. I was fortunate to be approached by Darryl Ferguson , a Service Representative, who was professoinal, attentive and a class act which resulted in me puchasing a car and driving it home the same day! It was a pleasure to work with Darryl Ferguson and i am sure i will enjoy the car for years to come. Thank you!........Roy Wilson More

Sold demo car as a new car We just bought a new brand QX80 last Saturday afternoon, and we were happy because we thought we got it for a great deal. However, it turned out they We just bought a new brand QX80 last Saturday afternoon, and we were happy because we thought we got it for a great deal. However, it turned out they sold us a vehicle, without informing us at the time of purchase, which was previously offered to us at a lower price,$3,000 less "in a written quote" via email because it was used as a auto-show car in the past, and we declined it for that reason. There are two things that the dealer did wrong to us: 1. selling it at a higher price then it was previously offered in a "written quote" which stated the exact dollar amount, VIN number, and the names of both sales manager and a general manager, and 2. forgetting to mention to us that we are buying a car which was in the auto-show which we previously didn't like. When we realized this three hours after the time of purchase and called the dealer about this, they told us sorry for the mistake but what we got is a great price, and there is nothing more they can do. We even tried to talk to the general manager, "Stephan Gronberg"in person twice but seems he is trying to avoid from talking We mentioned to the dealer that we are reasonable people and are willing take this vehicle as long as we are buying it at a price which was previously offered to us in a written quote, but they would not listen. I'm very disappointed with the way they are handing the business. I'm thinking about filing a complaint to the Georgia State Attorney General's office and probably consult with a lawyer if the problem doesn't get resolved. More

Chad Douglas is a true professional! We were looking for a specific Infiniti M37 (white/cream, low miles, good price), and Chad Douglas at Nalley Infiniti in Marietta, Georgia was one of We were looking for a specific Infiniti M37 (white/cream, low miles, good price), and Chad Douglas at Nalley Infiniti in Marietta, Georgia was one of our first contacts. He worked diligently to find us the right vehicle while offering some alternatives. He was never pushy and supported us in a very professional manner. We ended up finding the "exact" car we wanted at another dealer, but I can assure you that when we replace our other Infiniti, Chad Douglas will get my first call. He was a pleasure to work with - a true professional. More

parts department The parts department at the dealership is top notch. good crew of knowledgeable guys that go above and beyond to help. always a pleasure to deal with. The parts department at the dealership is top notch. good crew of knowledgeable guys that go above and beyond to help. always a pleasure to deal with. More