Back

Nalley Lexus Galleria

Smyrna, GA

3.5
426 Reviews

2750 Cobb Parkway SE

Smyrna, GA

30080

Directions

By Type

Showing 426 reviews

June 20, 2014

Purcahse RX 350 Everyone was really nice. My salesman was very helpful and nice. I would trade with this dealership again in the future. I would recommend to a fri More

by bellakate25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 23, 2014 -

Nalley Lexus Galleria responded

Thank you for your kind review of Nalley Lexus Galleria. We look forward to working with you to ensure your automotive satisfaction. Best, Bill Waibel General Manager

June 18, 2014

Great Customer Service The dealership itself ensured that my sales experience was phenomenal. Mr. Mcmillian treated me and my family like his own. He ensured that I was walk More

by Jazze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Horace McMillan
Jun 18, 2014 -

Nalley Lexus Galleria responded

Adrian, We are proud to be able to provide you the kind of service that Horace provided during your recent purchase. Please let us know if you have any concerns we can address with you before your first scheduled service visit. Thank you for your business, Chris Dastou General Manager

June 17, 2014

Excellent Customer Service From the moment we met Roy Samuel he has provided excellent customer service. As a family, we have purchased many cars and never have we received thi More

by areta2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 18, 2014 -

Nalley Lexus Galleria responded

Thank you for letting me know that Ray was able to demonstrate our appreciation for your business through is service through your history with us. We look forward to continuing to work with you to meet all your automotive needs. Thank you, Chris Dastou General Manager

June 17, 2014

Thank You Mitch You were a perfect gentleman and made sure I got home safely (and fed) when I had no transportation. I owe you big time. I Will never forget you or yo More

by olgaelena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jun 18, 2014 -

Nalley Lexus Galleria responded

It is our privilege to be able to help you. Please let us know when we can be of assistance again. Best, Chris Dastou General Manager

June 08, 2014

Exceptional experience with Horace McMilan I just want to take the time to personally thank Horace McMilan for assisting me in purchasing my first Lexus vehicle from Nalley Lexus. Horace was ve More

by lorenzocrosby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Horace McMillan
Jun 09, 2014 -

Nalley Lexus Galleria responded

Lorenzo, Thank you for taking the time to write to me about Horace's help during your recent purchase. Please let us know what we can do to ensure that your first Lexus experience meets your expectations. Thank you, Bill Waibel General Manager

June 04, 2014

Roy Samuel is the best consultant ever Roy Samuel made our process of buying a vehicle super fun and he really listen to what we wanted and was able to get us the car that was just right fo More

by spurlock583
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Samuel
Jun 05, 2014 -

Nalley Lexus Galleria responded

Thank you for letting me know that Roy took the time to listen to you and make sure you got the car you were looking for. If there is anything we can do to be of further assistance before your next visit, please let us know. Thank you, Bill Waibel General Manager

May 29, 2014

Great Service My husband and I purchased two Lexus vehicles in the same day. Mr. Samuel was very knowledgeable and went above and beyond to assure that we got the More

by 263523243m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 29, 2014 -

Nalley Lexus Galleria responded

Thank you for letting me know that Roy was doubly impressive during you and your husband's buying experience. We want you to remain pleased with your Lexus experience so please let us know what we can do to answer any concerns you have before we see you again for your first maintenance. Best, Bill Waibel General Manager

May 29, 2014

customer review Lauren is such a sweetheart! She was very concerned with me picking the right vehicle for my needs and very patient! I have already referred one of m More

by shandibrooks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
lauren Miller
Jun 05, 2014 -

Nalley Lexus Galleria responded

Thank you for your kind review and recommendations. It is our privilege to have team members like Lauren who do everything they can to find the right vehicle for you. If you have any concerns before your first maintenance visit, please let us know. Best, Bill Waibel General Manager

May 27, 2014

Complete Professional My purchase was a lengthy process as I was waiting for the repairs on a wrecked vehicle before I could complete the trade. Lauren was with the proces More

by Todd843
Customer Service
Friendliness
Recommend Dealer
Yes
May 28, 2014 -

Nalley Lexus Galleria responded

Toidd, While I am sorry that your purchase process was lengthy, I appreciate that you took the time and were able to work with Lauren to complete the sale. We strive to demonstrate our appreciation for your business through this kind of service so I hope you will continue to work with us for your automotive needs. Thank you, Bill Waibel General Manager

May 20, 2014

Great service! I was in the market for a SUV and RX350 was one of the vehicles I was considering. Stepped into the Nalley Lexus Smyrna showroom to check what they ha More

by VinATL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 20, 2014 -

Nalley Lexus Galleria responded

We have made great efforts toward providing our customers with the most convenient, pleasurable service possible-- so we definitely appreciate you taking the time to send us such kind words. We will be sure to pass along your recommendation for Roy. Best, Bill Waibel, General Manager

...
26
...