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Nalley Lexus Roswell

Roswell, GA

4.8
455 Reviews

980 Mansell Rd

Roswell, GA

30076

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Showing 455 reviews

February 25, 2019

Beware: Price gouging I went in to negotiate a lease. I was expecting $1000/month payments for a 36 month lease, and they came back with $1600. That seemed too high, so More

by LapsedPacifist
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Jones
Mar 18, 2019 -

Nalley Lexus Roswell responded

I apologize for your initial experience with our sales staff on the LC 500 lease. We failed to properly explain the differences between the national lease offer and the actual car of interest, causing you unnecessary aggravation and ruining a potential purchase experience. Thank you for reaching out to me personally and explaining what happened. Your candid feedback will help make sure we don't make the same mistake with our next potential LC buyer. Mike Balog, General Manager

November 27, 2018

Kudos 2 Shaun R I would like for everyone to know Shaun Robinson is/was an awesome salesman. He really went above & beyond to acquire the type of vehicle of my desire More

by Ynot
Recommend Dealer
Yes
Employees Worked With
Shaun Robinson
November 27, 2018

Great Second Experience We were a repeat customer for our second Lexus from the same dealership. Robert Billings was our Salesman. He was extremely patient, helpful and ver More

by keast28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MUHAMED NJIE, JOSH JONES, Rob Billings
November 25, 2018

Jim Roberts is the BEST! I’ve purchased a lot of cars over the years and have never enjoyed the experience. That changed when I bought my car from Jim Roberts at Nalley Lexus! More

by Pam A
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jim Roberts, Brandi Maday
November 25, 2018

Excellent service! We really appreciate how we were serviced. Your business environment was very comfortable and relaxing. Especially, by Mr. Kirk Martells, he was very More

by bentmdhb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh, business mgr. very helpful, patient, informative and considerate., Kirk Martells
November 22, 2018

New car purchase Definitely worthwhile driving 40 miles for expert handling of my request, mainly because of the friendly and competent salesman, Kirk Martells. Kirk More

by Arthur89
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Martells
November 19, 2018

Excellent service!! Mayo was awesome! She made the whole buying experience wonderful and EASY!! no stress , no pressure. Did not rush me ! Even before I got to the dealer More

by Natasha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandra M. Mayo
November 17, 2018

Excellent service Mr Kirk Martells was the ultimate professional on the multiple occasions I entered Nalley Lexus looking for a car for my son. I work long hours and re More

by GG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Martells
November 13, 2018

Phenomenal I’ll admit to being nervous about buying my wife a new Lexus. So when my wife found an honest friend in Chandra Mayo I felt at ease . I appreciated an More

by Cardaddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Rhea, Chandra M. Mayo
November 08, 2018

Purchased RC F Chandra Mayo is an outstanding Sales Manager. She was able to find exactly what I was looking for in a car and she went over and beyond to get me the More

by Kreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chandra M. Mayo
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