Nalley Lexus Roswell

Goodi Initial experience included a few mistakes and miscommunications in the sales process. Their GM, Mike really took ownership of the situation and help Initial experience included a few mistakes and miscommunications in the sales process. Their GM, Mike really took ownership of the situation and helped us out. Overall good experience. More

Horrible service, management is non responsive Scheduled an appointment to have a recall done and a new water pump installed. I had a warranty question and I called Chad Duncan the service manager Scheduled an appointment to have a recall done and a new water pump installed. I had a warranty question and I called Chad Duncan the service manager and had to leave a message. I have purchased two new Lexus GS-F's from this dealership and decided to take my sons Lexus IS350 for service even though it is out of warranty and I was paying cash. I was quoted $286 for the part and 2 hours labor. Once the car was at Nalley Lexus Roswell the quote changed to $1,121.98!!! AVOID THIS PLACE AT ALL COST! Chad Duncan never returned my call, another employee did. Moral of the story, after buying two new Lexus cars from Nalley Lexus (Asbury Auto Group) I will not buy, nor service any of my cars here in the future. The lack of courtesy to even return a loyal customers call is astounding at best. There are other Lexus dealers in Atlanta that are not owned by Asbury Auto Group (Nalley) I would suggest going to one of those. More

Number #1 Salesman *Rod Eshanov * I had a wonderful experience "at Nalley Lexus Roswell", with *Rod Eshanov * he was very helpful. He helped me to get a great NX 300F Sport with gr I had a wonderful experience "at Nalley Lexus Roswell", with *Rod Eshanov * he was very helpful. He helped me to get a great NX 300F Sport with great deal for my wife for our first Anniversary, and also he took a video of me and my gift, that was very awwwwwsome. Thank you again Rod you are the best. More

Curtis found my Truck I was looking for a specific truck. I stopped in to test drive one I saw on the lot but it wasn’t exactly what I was looking for. Curtis listened to w I was looking for a specific truck. I stopped in to test drive one I saw on the lot but it wasn’t exactly what I was looking for. Curtis listened to what I wanted and kept an eye out for what I was looking for. He found it at the right price and was exactly what I had asked for. I highly recommend working with Curtis. More

The Royal Treatment Curtis Tisdale at Nalley Lexus Roswell was a great help and worked with us patiently to pick my car. He was a very professional salesman, nice, no pre Curtis Tisdale at Nalley Lexus Roswell was a great help and worked with us patiently to pick my car. He was a very professional salesman, nice, no pressure and very pleasant. This is the 3rd car we buy from Nalley Lexus Roswell and we definitely always get the royal treatment there. Thanks Nalley. I love my NEW SUV. More

Roswell Lexus sale manager attitude I drove 4 hours from Savannah to this dealer to buy a Lexus GS 350 but I have to deal with the sale manager attitude issue. He does not want to work w I drove 4 hours from Savannah to this dealer to buy a Lexus GS 350 but I have to deal with the sale manager attitude issue. He does not want to work with me to sale a Lexus. The salesman (Austin Volk) was nice but the sale manager had attitude, he talk bad a bout me behind my back to the 2nd salesman since Austin has to go home for emergency. What ever price on the Lexus the sale manager said I have to buy or no deal tha he walk away and does not care ! I never want to go back to this dealer since Atlanta has other nice Lexus dealers such as Nalley Lexus dealer in Galleria. More

Over & Beyond - Great Service Nalley Lexus Roswell provides exceptional service. After weeks of trying to find the perfect car for our daughter, we found the car that offered ever Nalley Lexus Roswell provides exceptional service. After weeks of trying to find the perfect car for our daughter, we found the car that offered everything on our wish list. Our salesman, Curtis, was friendly and knowledgeable. The new trade-in needed servicing. Curtis and the Nalley Lexus Roswell staff kept us update on the progress every step of the way. Their goal was to make sure we were satisfied with our purchase and our daughter had a safe new ride. More

Great Experience - Returning Customer My wife and I came back for a second lease after a great first experience. Anthony was very knowledgeable, professional and very very patience as we t My wife and I came back for a second lease after a great first experience. Anthony was very knowledgeable, professional and very very patience as we took about a month deciding what to do (lease or buy) and then which car to lease. Everyone me met was courteous and professional. From sales to finance. Overall amazing experience. More

Matt is a Superhero My wife and i had a terrific experience with Matt Borlenghi. He made everything simple and easy and the numbers were as good as Matt is at what he doe My wife and i had a terrific experience with Matt Borlenghi. He made everything simple and easy and the numbers were as good as Matt is at what he does. We will be send g our friends to see him. More