Nalley Lexus Roswell

Bad tires I bought a used vehicle from nalley Lexus Roswell a week ago, I was driving down the express way and the car was having some vibration. So I took it t I bought a used vehicle from nalley Lexus Roswell a week ago, I was driving down the express way and the car was having some vibration. So I took it to a tire place, they said the tires on the vehicle were unsafe and so old they could not be serviced. I called nalley Lexus and spoke with the salesman, the used car manager and anyone else interested in listening. No body cared!!! I was told numerous times (before giving them money) THIS VEHICLE HAS BEEN THROUGH A TOTAL SAFETY CHECK!!!! Tires are one of the basic safety needs on a car, aren't they?????? I'm sad that they don't care. More

Jay was an amazing service technician! Though I was not the owner of the car, but my boss's assistant, who was asked to get the car serviced, I was treated with the utmost respect. Jay, the Though I was not the owner of the car, but my boss's assistant, who was asked to get the car serviced, I was treated with the utmost respect. Jay, the customer service person who helped me was fabulous. We needed extensive service and a rental was provided quickly. She was helpful in getting things removed from the car, was prompt in letting me know additional service that was needed, AND surprisingly, not needed! The rental car area was also so helpful- a wonderful woman behind the counter, that I'm ashamed I can't remember her name, was delightful. Will always come back!! It's not convenient to our office location, but so worth the drive! More

Very Nice & Professional Sales Consultant We just purchased a certified LS460 and Barry was very professional and knowledgeable about the brand and the specific car. His calm non pushy appro We just purchased a certified LS460 and Barry was very professional and knowledgeable about the brand and the specific car. His calm non pushy approach made my wife very comfortable and made the process very easy. If you or your wife want a very easy and calm purchasing experience defiantly call Barry his follow-up and attention to detail will make the process stress free. Joe Barrett More

Great dealership.. Great selection... Ask for Barry! I usually don't take time to write reviews, but my experience was so good and the dealer was so awesome that I have to share.. I recently purchased I usually don't take time to write reviews, but my experience was so good and the dealer was so awesome that I have to share.. I recently purchased a pre-owned 2015 Lexus from this dealership. Typically, I dread car shopping, but working with Barry (Steinberg) to find my perfect car made car shopping bearable but also fun and easy. Not only did he find my car, I could tell what a great person he is, great dad, grandfather. Just such a pleasure to be around. I am done "shopping". From now on, I will just be going to Barry because I trust him and he actually cares about helping me. One time, the dealership did not have a particular product that my car needed, and Barry went out and got it for me on his own. Who does that!?!?! I just felt that I should share my experience and maybe help someone else out that needs a good car-buying experience. :) More

Purchased RX 350 Bought thru internet pricing. Rep was out due to family emergency. Sal Damico stepped in and was exceptionally helpful throughout process. Closed deal Bought thru internet pricing. Rep was out due to family emergency. Sal Damico stepped in and was exceptionally helpful throughout process. Closed deal on first day. More

Please Beware 700 Crecit Score or else George the #1 Salesman won't even allow you to talk theFinance Mgr. He's very straight up and the 6"4 guy named Manny is one of the most pushiest Sale George the #1 Salesman won't even allow you to talk theFinance Mgr. He's very straight up and the 6"4 guy named Manny is one of the most pushiest Salesman I've ever seen. I bought our Lexus at another car dealer where there were no pushy salesman and made my credit work for me. Walked in left with our car the same day. More

Follows thru with their promises til the end Tony was the best sales person ever. Did every thing he promised and then some. Their finance office had a couple of glitches but managment totally an Tony was the best sales person ever. Did every thing he promised and then some. Their finance office had a couple of glitches but managment totally and completely made us satisfied. More

Bought a pre-owned 2014 Lexus GS-350 This is my first Lexus, the process from beginning to delivery is amazing. The sales team I worked with (Barry Steinberg / Lloyd) are amazing. Very This is my first Lexus, the process from beginning to delivery is amazing. The sales team I worked with (Barry Steinberg / Lloyd) are amazing. Very open, factual, and responsive via text, calls, and emails. Barry was able to start the deal with me and Lloyd was able to complete the deal. We ended up in a win-win situation for this vehicle which is refreshing. I ended up with an L-Certified car which seems like a good thing on used car. The Finance support was very good. Joe was pleasure to work with and did a nice job working with my financing credit union. Post sale, Barry was great with helping to get car conditioned and also helped me with getting car's windows tinted with 3rd party. He was in constant communication and incredibly responsive. This means a lot. So far, the Lexus experience is strong. More

Satisfied buyer My wife and I came to Nalley Lexus and left with a new (used) Lexus E350 several hours later. We worked with Manny in the sales department. We quickly My wife and I came to Nalley Lexus and left with a new (used) Lexus E350 several hours later. We worked with Manny in the sales department. We quickly found the car we were interested in and were on the road test-driving it within minutes. We liked the car and had a fair deal drawn up in no time. We were very pleased with the experience and would recommend Nalley Lexus of Roswell and Manny Hiraldo to anyone. More

Happy car buyer My wife and I are getting older and find it more and more difficult to get in and out of our cars. We were thrilled when our daughter showed us how ea My wife and I are getting older and find it more and more difficult to get in and out of our cars. We were thrilled when our daughter showed us how easy entrance and exit were in her SUV. So we started shopping , looked at BMW, Mercedes Benz, Cadillac,Audi, Acura and Lexus. All fine cars but without a doubt Barry Steinberg at Nalley Lexus Roswell was the best and most knowledgeable sales person we dealt with. All makes have several models to choose from. Barry made sure we saw all of them and explained the difference to us. Other dealers showed us just one model. Result of our search was to buy a Lexus and to become a fan of Mr Steinburg. He will see us again. JIM BRYANT More