Nalley Lexus Roswell
Roswell, GA
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I had planned to take my time buying a car, until I drove the car I wound up buying. But I stopped by Lexus in Roswell first and will never go there again. I'm not mentioning specific names as I don't want a the car I wound up buying. But I stopped by Lexus in Roswell first and will never go there again. I'm not mentioning specific names as I don't want anyone fired, I would just like the dealership more aware. The appointment I had setup with one sales person was pushed to another sales person without relaying anything I was looking for. The sales person I worked with picked up personal calls on his cell 3 different times during my visit and test drives. As we were leaving I asked for information to weigh my decision and that's when he picked up the last call, which he couldn't be bothered to hang up or have that person hold as we said goodbye. It was very rude and left me with no desire to give that dealership any of my business. Ever. More
Fast and great service and Nalley Lexus of Roswell always has my car done on time and it's done right the first time! I highly recommend the Nalley service department. has my car done on time and it's done right the first time! I highly recommend the Nalley service department. More
Best experience I ever had buying a new car. Bob Leyda, sales consultant, was very knowledgeable and patient. The deal offered was excellent and car purchased was in flawless condition. I would highly reco sales consultant, was very knowledgeable and patient. The deal offered was excellent and car purchased was in flawless condition. I would highly recommended Nelley Lexus Roswell to anyone I know. In fact, I will be going back to purchase a new SUV for my wife. Thank you Todd Chisolm, new car manager, for working with me on the extra discount and your after sales follow-up. More
I had a great experience with Lloyd. He communicated well on the phone and in person. The price of the car was excellent. The car was delivered to me looking great-very clean. We are very happy with well on the phone and in person. The price of the car was excellent. The car was delivered to me looking great-very clean. We are very happy with the experience and our new car. More
Pamela White and Bradley _____?__provide friendly and courteous customer service as does Do Pak because they are friendly yet serious about their jobs and make me feel like they have my car in their best courteous customer service as does Do Pak because they are friendly yet serious about their jobs and make me feel like they have my car in their best interest. More
I had an excellent first-car-buying experience at Nalley Lexus Roswell. The main person I worked with was Charlies. He was very helpful, professional and accommodating. They were in no way pushy and I am v Lexus Roswell. The main person I worked with was Charlies. He was very helpful, professional and accommodating. They were in no way pushy and I am very pleased with my 2007 Chevy Impala. When I'm ready to upgrade to a Lexus, this will be where I come. More
Pamela White had direct professional ability With a Pamela White had direct professional ability With a very caring touch. She has always taken Care of me. Lucas goes the extra mile and has alswat Pamela White had direct professional ability With a very caring touch. She has always taken Care of me. Lucas goes the extra mile and has alswat Got the job done fast. Thanks, Rev London More
Johnnie was great to work with on the purchase of my new 2013 RX 350 last June 2012. He worked through very smoothly through all steps and was very proactive and responsive keeping me up to date on the deli 2013 RX 350 last June 2012. He worked through very smoothly through all steps and was very proactive and responsive keeping me up to date on the delivery status of my new car. I would highly recommend Johnnie to anyone looking to buy a new Lexus. More
Came in for 20k service for LS460. Charles listend to the few things that I needed done additionally. He explained in detail why I needed new tires (which I knew) and went out of his way to find the lowest p few things that I needed done additionally. He explained in detail why I needed new tires (which I knew) and went out of his way to find the lowest price. Service was impeccable and friendly, overall a very nice experience. Service, as always, shows quality work. More


