Nalley Lexus Roswell

I was referred specifical to Mike by an acquaintance because of his knowlege, personality and most of all his integrity. He was very helpful and friendly and it was a pleasure working with him. As it h because of his knowlege, personality and most of all his integrity. He was very helpful and friendly and it was a pleasure working with him. As it happens, I ended up buying a different model car from another dealership but I appreciated very much working with Mike. My wife's car will soon need to be traded and I will go to Mike first to get him to show us what Lexus is offering at the time. He's a good More

I had been in the market for over two weeks and came to Nalley actually to look at a ES 350 a non-Lexus dealership had sent them for repair under warranty. Lucas Anderson, a very knowledgable service rep, Nalley actually to look at a ES 350 a non-Lexus dealership had sent them for repair under warranty. Lucas Anderson, a very knowledgable service rep, was a big help to me by letting me go over the vehicle and answering questions on what I found and on the model type andy year. He helped me make the right decision that the car was not for me. He then introduced me to Klaus Lenhard. Klaus is a true professional and is both highly knowledgable and very customer friendly. He is a pleasure to work with. Klaus did a great job in helping me find a certified ES 350 in my price range. I highly recommend Klaus, Lucas, and the team at Nalley based on my experiences with them. More

Working with Bob during my car search has been the most pleasurable experience I have ever had while buying a car, He is a joy to talk to and very knowledgeable of cars. Having Chad as my service consulta pleasurable experience I have ever had while buying a car, He is a joy to talk to and very knowledgeable of cars. Having Chad as my service consultant over the years, has made servicing my car wonderful. He is one of the best! I love your dealership, keep up the good work. Lori Stewart More

Bob Hamilton has stayed in touch for the 8 years since my last purchase and did a great job helping me purchase again. Bob has a great manner and explains well and answers all questions in a clear and conci last purchase and did a great job helping me purchase again. Bob has a great manner and explains well and answers all questions in a clear and concise manner. Chad Duncan is consistently helpful and prompt in scheduling and completing services. He advises and counsels well. Work is done when promised. More

I visited several dealers in the Atlanta market looking for an low mileage used RX 350. This by far was the best dealer and experience among them. Larry had is in a class by himself when it comes to bein for an low mileage used RX 350. This by far was the best dealer and experience among them. Larry had is in a class by himself when it comes to being a business professional. Larry took the time to listen to what I wanted and not just sell what was in inventory. He also took the time to explain the details of the car and the various services this dealership had over the competition. If you have time, just walk into the facility. It really has a different feel than other dealers. One piece of advice, act quickly if you find THE car. They had 10 cars the weekend I was looking, all sold. More

Larry was a consummate professional. He is straight shooter and I would not hesitate to purchase my next Lexus from him. The only reason for not giving my experience a 5 rating across the board w shooter and I would not hesitate to purchase my next Lexus from him. The only reason for not giving my experience a 5 rating across the board was related to the confusion regarding my lease contract. No fault on Larry. More

I purchased a car from Nalley simply because I completly trust my Service Consultant Brandy Mcmillan. I have always felt that she has my best interest in mind when suggesting services for both of my cars. trust my Service Consultant Brandy Mcmillan. I have always felt that she has my best interest in mind when suggesting services for both of my cars. I actually purchased a second car from Nalley, because of the trust I have in her. I know that a company that has managed to retain top talent, will not only stop in one area of their business, but rather continue their hiring practices to other areas of the business. Show me one area of a company and it will eventually reflect on another. Everyone I have interacted with at Nalley has been a true professional. Bottom line, I will never go to another dealer. Finding a business partner you can trust is PRICELESS! Thank you to Will, Brandys back-up and Pamela White in transportation. Beyond personable and professional!!! More

Johnnie was great to work with on the purchase of my new RX 450h last December. He worked through very smoothly through the trade in of my previous Lexus and was very proactive and responsive keeping me up RX 450h last December. He worked through very smoothly through the trade in of my previous Lexus and was very proactive and responsive keeping me up to date on the delivery status of my new car. I would highly recommend Johnnie to anyone looking to buy a new Lexus. Joel Hughes has been my service associate for close to 10 years. I have never had an opportunity to rate his service until now. Joel is the epitome of what a great service associate should be. He is always friendly and kind in his meetings and telephone conversations. He is truthful and accurate in the estimated delivery times associated with when my cars would finish their service. He has also been extremely helpful if there is a non-scheduled service issue that comes up. He is a tremendous asset to Nalley Lexus and the best service associate I have ever had the pleasure to work with. More

Mike K is the best auto sales person I have ever dealt with. This is my third GS350, the first that I have purchased from Nalley. I would recommend Nalley and Mike K to anyone who wants to deal with a per with. This is my third GS350, the first that I have purchased from Nalley. I would recommend Nalley and Mike K to anyone who wants to deal with a person who has the buyer's "interest at heart" as well as Nalley's. He has the unusual ability to be able to do this. Good luck to Mike and his future. Stan Warner and Dee More

To Whom It May Concern: Please be advised that I To Whom It May Concern: Please be advised that I shopped multiple Lexus Dealerships looking closely at customer service, product knowledge, emplo To Whom It May Concern: Please be advised that I shopped multiple Lexus Dealerships looking closely at customer service, product knowledge, employee conduct and presentation before making my decision. As a result, I am now resolved to make a purchase. My selection resulted for the following reasons: At my first visit to the Lexus of Roswell Dealership the Salesman Barry Steinburg greeted me and asked what brought me to Lexus and what my interest was. After our dialog he handed me a brochure and described what I was going to experience. From there Barry gave me a full demonstration of the entire car exterior; he displayed the engine, trunk, all four doors, the exterior paint and protective cover, mirrors, lights, tires, sunroof, cameras and sensors, body mechanics and all key functions. After that achievement we visited the interior of each door function, all specified seat and window maneuvers, including the headrest, glove compartment lockout for the valet, interior trunk access, the entire dashboard component, both voice and manual controls, ML sound system, climate setting up front and passenger seating, airbag/curtain protectors and locks, all before vacillating to the test drive. He allowed me to experience the ride from the driver’s seat as well as the rear passenger. Afterwards he gave me a tour of the facility, introduced me to the GM, Master Tech, Service Mgr., then he guided me back to his office where we exchanged information and he told me to process all that I had experienced and to call if I had any questions. Barry did not ask for a deposit at my first visit, nor did I ever feel pressured. Further, he listened, paid close attention and took very copious notes. Several days later Barry called and set up a second appointment for another test drive and product iteration. When I inquired about the Teleios wheels, he solicited answers from his GM, Master Tech and Lexus Services. When I inquired about product availability he reviewed their inventory and prospective shipments and told me my car would have to be ordered. A 90 to 120 delivery. Finally, Barry asked about my financing and told me what my options were with Lexus if I chose not to utilize my Federal Credit Union. Ultimately, I selected the 2013 GS 350 Luxury Plus Package Upgrade, Fire Agat Pearl, Flaxen Linear Espresso, Teleios wheels, Illuminated Door Seals, Heads–up display, Rear Spoiler, Remote Engine Start, Paint and Leather Protection, Floor and Trunk Mats, and a few other features I was unaware of. Once my packet was complete, Barry gave me a week to make my decision. With that opportunity, I researched several Hennessey and multiple Nalley Dealerships. Armed with actual pricing information I compared Truecar, Real Car Tips, Car Pricing, Ezine Article, Car Price & Value, Costco, and three financial intuitions and arrived at the resolve to purchase and finance my car from Nalley Lexus of Roswell. They were the lowest with all of the aforementioned features. They even came in lower than other Nalley Dealerships. This coming week-end I’m taking a friend and my former Credit Union Loan Officer to Nalley of Roswell as they have both expressed an interest. At this juncture, I have "tunnel vision", I can't see any other Lexus Dealership except Nalley of Roswell due to Barry Steinburg. Thank you Barry for making my experience so pleasurable!! Very Best Regards, T. Wade Taylor, MBA, CHES More