Nalley Lexus Roswell

After looking at other manufacturers and dealers, we met with Larry Guarcello at Nalley Lexus Roswell and purchased our new 2011 ES350 from him. He was very informative when showing us the vehicle and was with Larry Guarcello at Nalley Lexus Roswell and purchased our new 2011 ES350 from him. He was very informative when showing us the vehicle and was the ultimate professional when negotiating the sales contract. George Figueroa expertly handled the financial details in a timely manner. We were extremely satisfied with our experience at this dealership and have already recommended them to others. More

Larry Guarcello is the most professional and patient salesperson I have ever dealt with when buying a car. He had good knowledge of the Lexus product and made it a pleasant and seamless experience. H salesperson I have ever dealt with when buying a car. He had good knowledge of the Lexus product and made it a pleasant and seamless experience. His approach is NO pressure and informative. I highly recommend dealing with Mr Guarcello. I am enjoying my RX350. :) As a sidenote, another large Lexus dealership in Atlanta blatantly LIED TO ME and upcharged me on my previous Lexus. When I approached them about it, there was admission (after they knew I had proof) but I received no apology and no reimbursement. I will never return to them because of it. I will stick with NALLEY! More

Charles did a great job. He was patient and helpful in all aspects of my purchase. I will be sure to shop at Nalley again. all aspects of my purchase. I will be sure to shop at Nalley again. More

As always, I was given EXCELLENT customer service. I was told, throughout my transaction, what was being done and given an oppportunity to have imput. I was treated in a manner that made me feel as if I wa told, throughout my transaction, what was being done and given an oppportunity to have imput. I was treated in a manner that made me feel as if I was the most important person there. I was not rushed to make any decisions or choices and each of the gentlemen who assisted with the purchase of my car, Mr. Gregory Walker, Mr. Christopher Dastou, Mr. Roger Luker, and Mr. Scott Unger, were very kind, courteous, professional, patient, and concerned about making sure I was one hundred percent satisfied; and I was. I would recommend this dealership to anyone who is interested in purchasing a vehicle. Everyone who assisted me went above and beyond what I, or anyone, would expect. I was totally and completely satisfied with my purchase and the customer service I received. More

Jeff was very informative and helpful. He made the whole experience surprisingly easy and not at all stressful. With the exception of the paperwork, the whole experience was pleasant. I LOVE my Lexus:) Than experience surprisingly easy and not at all stressful. With the exception of the paperwork, the whole experience was pleasant. I LOVE my Lexus:) Thanks to BJ and JR. More

We have been using Joel Hughes as our service rep. for 1 1/2 - 2 years and are very satisfied with his performance. Joel always goes above and beyond, and provides us with outstanding service. His se 1/2 - 2 years and are very satisfied with his performance. Joel always goes above and beyond, and provides us with outstanding service. His service is greatly appreciated. Thank you. J. Williams More

This dealership provides excellent service. It is easy to schedule, the service is performed in one hour, comfortable waiting area, fair price and great service rep. schedule, the service is performed in one hour, comfortable waiting area, fair price and great service rep. More

The sales and service staff made me feel like family. I got a great deal on my trade-in. I was treated as though I was the only customer there and treated with professionalism. I would be more than willi got a great deal on my trade-in. I was treated as though I was the only customer there and treated with professionalism. I would be more than willing to drive back to Roswell from Greenville, SC to buy my next vehicle from Nalley Lexus Roswell. More

Came in from Fl to Atl. Fl. Lexus dealer was unable to correct problem (noise/rattle)--Megan took the time to listen to my complaint, sent over tech for test ride w/ me. Tech (Chris) diagnosed the proble correct problem (noise/rattle)--Megan took the time to listen to my complaint, sent over tech for test ride w/ me. Tech (Chris) diagnosed the problem in 30 seconds and fixed the problem under 20 minutes time. Megan was extremely friendly and showed true concern. Your dealership is clean, friendly and a pleasure to go to. Thank you! Peter Richman More

Best dealer we have ever done business with. By far the most professional! I would recommend them for any type of auto needs. Thanks Ballet. most professional! I would recommend them for any type of auto needs. Thanks Ballet. More