Nalley Lexus Roswell

We have been using Joel Hughes as our service rep. for 1 1/2 - 2 years and are very satisfied with his performance. Joel always goes above and beyond, and provides us with outstanding service. His se 1/2 - 2 years and are very satisfied with his performance. Joel always goes above and beyond, and provides us with outstanding service. His service is greatly appreciated. Thank you. J. Williams More

Came in from Fl to Atl. Fl. Lexus dealer was unable to correct problem (noise/rattle)--Megan took the time to listen to my complaint, sent over tech for test ride w/ me. Tech (Chris) diagnosed the proble correct problem (noise/rattle)--Megan took the time to listen to my complaint, sent over tech for test ride w/ me. Tech (Chris) diagnosed the problem in 30 seconds and fixed the problem under 20 minutes time. Megan was extremely friendly and showed true concern. Your dealership is clean, friendly and a pleasure to go to. Thank you! Peter Richman More

Best dealer we have ever done business with. By far the most professional! I would recommend them for any type of auto needs. Thanks Ballet. most professional! I would recommend them for any type of auto needs. Thanks Ballet. More

Nicholas was very professional in handling the situation with my vehicle, despite not being responsible for the initial error. He was courteous and prompt. My vehicle was fixed in a day for the promblem s with my vehicle, despite not being responsible for the initial error. He was courteous and prompt. My vehicle was fixed in a day for the promblem specified, which was alignment. This dealership lives up to Lexus' standards and are a class apart. More

I bought my car at Nalley Lexus Galleria and had a very positive experience. I am now having it serviced at Nalley Lexus Roswell because it is closer to my home and office. Each visit to Nalley Lexus has positive experience. I am now having it serviced at Nalley Lexus Roswell because it is closer to my home and office. Each visit to Nalley Lexus has been efficient and pleasant. They have performed quality work, and the service representatives are extremely helpful and courteous. Josh Hughes is a pleasure to work with. More

Every person I came in contact with, on the day I bought my car, was very friendly and helpful. I had my daughter with me, and everyone was very accomodating to her needs and interests. Jeremy went so far my car, was very friendly and helpful. I had my daughter with me, and everyone was very accomodating to her needs and interests. Jeremy went so far as to give her a coloring book and crayons. I went back two days later to drop off paperwork, and again, employees went over questions I had about the car and accessories. Overall, I've been very happy with the excellent customer service at Nalley Lexus Roswell. More

Kristen did a good job understanding my expectations before visiting the dealer in order to cut down on my time for my search to find a car in one day. Jeremy did a good job understanding my budget res before visiting the dealer in order to cut down on my time for my search to find a car in one day. Jeremy did a good job understanding my budget restraints and working with Finance and myself to a mutually agreed upon price without a lot of haggling, but more important was Jeremy's service after the sale to make the experience superior... More

I drive 55 miles one way to have my car serviced at Nalley and have since I bought it there. The main reason is Joel Hughes. he is always responsive to my needs and always extends excellent service. Nalley and have since I bought it there. The main reason is Joel Hughes. he is always responsive to my needs and always extends excellent service. More

Brandy is the entire reason we use the Nalley Lexus Service Dept. She always makes us feel special and goes the EXTRA MILE to make us both comfortable and happy with the service provided. She is thorou Service Dept. She always makes us feel special and goes the EXTRA MILE to make us both comfortable and happy with the service provided. She is thorough in her explanations and makes it worth our while to bring our car to her. She is THE BEST!!! More