Nalley Lexus Roswell

Phenominal sales team: informative, no pressure, effort to make our budget work for the vehicle we wanted. The extra touches were personal and far above our expectations. This was clearly the BEST purchase to make our budget work for the vehicle we wanted. The extra touches were personal and far above our expectations. This was clearly the BEST purchase experience EVER! The finance team was personable and, in reviewing the various options for extended services, were not pushy, yet informative. Review of the service expenses associated with the vehicle were reasonable. We have been die hard Infiniti owners for over the past 20 plus years and our experience at Nalley Lexus makes me bleive we will be Lexus owners from this point forward! More

This is the third Lexus I have bought from this dealership. I consider myselp a savvy shopper and feel that I was treated extremely fair by the sales person and the dealership without having to ha dealership. I consider myselp a savvy shopper and feel that I was treated extremely fair by the sales person and the dealership without having to haggle. I would recommend Jim and this dealership for anyone looking for a Lexus. More

Very professional and courteous experience with Klaus Lenhard and the entire Nalley Lexus Roswell team. I was treated very well at the dealership and customer service is exceptional. Lenhard and the entire Nalley Lexus Roswell team. I was treated very well at the dealership and customer service is exceptional. More

Larry was very friendly and very informative, telling us what we needed to know about the car we went in specifically to look at. He compared it fairly and accurately with the other car (different make) th what we needed to know about the car we went in specifically to look at. He compared it fairly and accurately with the other car (different make) that we were also shopping. He was prompt in following up with us, both on email and phone, and asked for the VIN #s for the cars we were considering trading, but did refuse to give us that info without a return trip to the dealership - an annoying but not unusual sales technique. We enjoyed getting to know Larry and would definitely work with him again. He was hamstrung only by the fact that we could get a much better deal on an used Acura MDX than we could on a new Lexus RX450h and by the fact that the new model Lexus is not yet old enough to have many used to choose or to offer significant savings on. Very nice experience at the dealership itself with coffee bar and snacks offered. More

This the second car I have purchased from Jim Roberts/Nalley and have been treated incrediable well both times. Jim does a wonderful job taking care of his customers. Aside from the fact that I Roberts/Nalley and have been treated incrediable well both times. Jim does a wonderful job taking care of his customers. Aside from the fact that I love a Lexus I also love this dealership and the high regard they have for their customer/guest. More

His knowledge,accuracy,effiency,integrity,and careing are above reproach. He was exceptionally helpful obtaining a new LS460L following a severe accident in which our vehicle was "totaled". above reproach. He was exceptionally helpful obtaining a new LS460L following a severe accident in which our vehicle was "totaled". More

On our first visit, Larry took several hours with us to explain each car and the diffenrences between the other cars we were compairing. We also told him we were waiting 2 weeks before we made our purchase explain each car and the diffenrences between the other cars we were compairing. We also told him we were waiting 2 weeks before we made our purchase, he never pressured us to "make a purchese today" when we left. We went to 5 other dealors and not one of them called us or followed up on our visits. Customer service was outstanding through our purchase of our new car. Thanks Larry for everything, we love our new car!! More

I recived Excellent service. Jeff Rizzo was very responsive to my questions and helped me find the best car to fit my needs. I enjoyed working with him and would recommend him to my friends. responsive to my questions and helped me find the best car to fit my needs. I enjoyed working with him and would recommend him to my friends. More

All of our questions were answered. We were treated in the very best manner. Nalley made sure we were pleased with our choice and no questions unanswered before we signed any paper work. This was the beat the very best manner. Nalley made sure we were pleased with our choice and no questions unanswered before we signed any paper work. This was the beat buying experience we've ever experienced. More