Nalley Lexus Roswell
Roswell, GA
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Klaus was excellent to deal with. He had extensive product knowledge and was very helpful and professional throughout the entire process. Roger was the finance/delivery person. He was extremely helpf product knowledge and was very helpful and professional throughout the entire process. Roger was the finance/delivery person. He was extremely helpful on this deal and he helped me solve a warranty problem I had on another vehicle. He was a pleasure to deal with throughout the process and afterward. More
Lloyd, George and the staff at Nalley Lexus provided what a good car buying experience should be. We were promptly greeted, there was no sales hype, paperwork was done in a timely fashion, etc. We purchas a good car buying experience should be. We were promptly greeted, there was no sales hype, paperwork was done in a timely fashion, etc. We purchased a used Lexus, and I feel very comfortable with our purchase. I will definitely refer friends to this dealership. More
Brandy has always been attentive, professional, flexible and overall excellent to work with. I have purchased around 4 vehicles from this dealership and always had a 100% positive experience. On the serv and overall excellent to work with. I have purchased around 4 vehicles from this dealership and always had a 100% positive experience. On the service side, I can't say enough positive about Brandy. A+ !!! More
I went to Nalley Lexus knowing the exact car I was searching for. Barry immediately took me to the car, let me voice my concerns about buying used, and ultimately provided me with the best car buying searching for. Barry immediately took me to the car, let me voice my concerns about buying used, and ultimately provided me with the best car buying experience yet. I was beyond happy when I left the dealership, and am still completely in love with my car. None of it would have been possible without the great help provided by Nalley Lexus and Barry! More
Best car buying experience yet. Understood our desires and needs, never pushed, explained everything, was conprehernsive and patient. We are quite pleased with the car.We will recommend this dealer and th and needs, never pushed, explained everything, was conprehernsive and patient. We are quite pleased with the car.We will recommend this dealer and this sales person to anyone looking for a Lexus new or pre owned! We would go back for any car purchase. Maury Kalnitz More
We have bought many cars over the years and have never had such "Red Carpet" treatment. Tony and George both went out of their way to please us. All of the employees were friendly and welcoming. The en had such "Red Carpet" treatment. Tony and George both went out of their way to please us. All of the employees were friendly and welcoming. The entire process was a very pleasing experience. We are repeat customers for all these reasons. More
My husband and I had the privilege of working with Mr. Cleaver, and he turned what we thought would have been a stressful experience into a pleasant experience. We had other choices and routes we could h Cleaver, and he turned what we thought would have been a stressful experience into a pleasant experience. We had other choices and routes we could have taken, but after talking to Mr. Cleaver, we quickly realized we made the best decision going to Nalley Lexus. He is not only knowledgeable and experienced, but extremely professional and easy to talk to. Nalley Lexus is lucky to have him on staff. We would definitely use this dealership again, and refer others to Mr. Cleaver and his staff. More
Jim Roberts went out of his way to make sure everything was a. Great experience for us. Nothing was too much trouble. I really liked the dealership atmosphere, very pleasant and very clean. Everyone was was a. Great experience for us. Nothing was too much trouble. I really liked the dealership atmosphere, very pleasant and very clean. Everyone was super friendly. More
On sunday sep 18,2011 me and my husband went for car shopping,this was the first time we were looking to buy a lexus,we had a very good experince in this dealership everyone were so friendly.mr.lenhard shopping,this was the first time we were looking to buy a lexus,we had a very good experince in this dealership everyone were so friendly.mr.lenhard was so plesent and helped us so much through our car shopping experience. More
I was referred to Larry Guarcello by my in-laws, who recently purchased an ES350 and who are in a growing group of family and friends of family who are extremely satisfied with Larry's service. At the recently purchased an ES350 and who are in a growing group of family and friends of family who are extremely satisfied with Larry's service. At the risk of appearing like a suck up son-in-law trying to curry favor, I was extremely satisfied with my experience at Nalley generally and with Larry specifically. Larry's product knowledge, can-do attitude, personality and humor easily overcame some serious supply chain issues. Apparently, after the tsunami, it is easier to deliver a baby than a 2012 AWD RX350. Larry was able to meet this challenge with competence and resolve. I feel like he delivered a high degree of service approaching customer advocate as he met every promise of the deal. Service after the sale was spectacular. If you are looking for a new car, consider a Lexus if for no other reason than to experience Larry Guarcello's service, which I recommend without reservation. More


