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Nalley Lexus Roswell

Roswell, GA

4.8
452 Reviews

980 Mansell Rd

Roswell, GA

30076

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Showing 452 reviews

February 27, 2025

Caring knowledgeable staff made buying my Lexus a great experience. Lazarus was wonderful and took great pride in delivering a seamless process . More

by junetruitt
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Lazarus Mason
February 23, 2025

I recently had a fantastic experience at Nalley Lexus Roswell, and I wanted to specifically commend Jennifer Washington for her outstanding service. From the moment I walked in, Jennifer was incredibly More

by madhvesh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Washington
February 20, 2025

Every person from the front desk attendant to the tech expert were wonderful! No bull approach and I like that! More

by Dw030388
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Hiraldo
February 20, 2025

Very professional from sales to finance to service. I was very pleased with the overall experience. More

by asherhugh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Roberts
February 20, 2025

Very professional and went the extra mile to meet our needs. Jennifer was our salesperson that was excellent. More

by rlmoodyjr
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jennifer Washington
February 16, 2025

Clean, friendly and eager to assist staff. Bryan is professional and I will recommend him to anyone I know in the market for a Lexus. Finance advisor was a little shady and our guy made many m More

by Cy Maxwell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Shannon, Guy in finance sucked
Feb 23, 2025 -

Nalley Lexus Roswell responded

Thank you for your feedback and for recognizing Bryan’s professionalism—we’re glad he provided a great experience. However, I sincerely apologize for the concerns you had with the finance process. Transparency and accuracy are important, and I regret that you felt misled during this part of your purchase. I’d like to discuss your experience further and see how we can make things right. Please feel free to reach out to me directly. Ruben Santiago General Manager Nalley Lexus Roswell 770-284-8580

Feb 26, 2025 -

Nalley Lexus Roswell responded

Thank you for your feedback and for recognizing Bryan’s professionalism—we’re glad he provided a great experience. However, I sincerely apologize for the concerns you had with the finance process. Transparency and accuracy are important, and I regret that you felt misled during this part of your purchase. I’d like to discuss your experience further and see how we can make things right. Please feel free to reach out to me directly.Ruben SantiagoGeneral ManagerNalley Lexus Roswell770-284-8580

February 16, 2025

It is very nice place to buy a car. Friendly and courteous from them all More

by duythanh_la
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Rilley
February 07, 2025

Thank you so much for helping me. Unlocked my card and thanks.People who help me More

by Kukharchukg Galina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfred M Brugueras
January 18, 2025

We recently visited four auto dealerships in the greater Atlanta area. The folks at Nalley Lexus Roswell were exceptional! Manny and Alex teamed up to work with us to find and purchase a Lexus 350 RX hybri More

by jmbritt36
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Hidalgo and Alex Dumond
November 26, 2024

We had a wonderful experience working with Carmen Panzica he was very polite and very knowledgeable. He listens to your requests and asks thoughtful and helpful questions. A very enjoyable experience. More

by Chuck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Adeshina Business Manager
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