Nalley Lexus Roswell

Ken Zeestraten was awesome. Very knowledgeable and friendly. Easy to talk to and understood our needs. Would definitely buy from Ken again Very knowledgeable and friendly. Easy to talk to and understood our needs. Would definitely buy from Ken again More

Armand was excellent—professional, helpful, and courteous throughout. It was a pleasure working with him. Unfortunately, my experience with Mr. Tahir was disappointing. His tone came across as unprofessional throughout. It was a pleasure working with him. Unfortunately, my experience with Mr. Tahir was disappointing. His tone came across as unprofessional and condescending, making the interaction feel more like a power play than a customer service exchange. His frustration over my decision not to purchase insurance created unnecessary tension. Mr. Tahir could benefit not only from training in sales but also in professional communication and customer relations. A more respectful and client-centered approach would greatly improve the overall experience. More

The administrative side is cumbersome, many unexpected requirements that are not common or typical for car purchases at other places. This causes a lot of delays and stress for the buyer. The dealers spec requirements that are not common or typical for car purchases at other places. This causes a lot of delays and stress for the buyer. The dealers specific needs to complete a purchase should made know upfront More

Manny was outstanding I love the kind of costumer service he provides I will recommend him to all my family and friends. he provides I will recommend him to all my family and friends. More

Jeremy was great as our sales person! He helped us to get a perfect car for our family. I would highly recommend him! He helped us to get a perfect car for our family. I would highly recommend him! More

I would like to thank Jeremiah Washington for great Customer Service one happy Customer thank you so much if you need a car check him out.. Customer Service one happy Customer thank you so much if you need a car check him out.. More

I had a great experience at the dealership with Braxton and Tahir making it happen at the end pf their day. Assisting me with all the arrangements to go out of the way in terms of purchasing my first car. and Tahir making it happen at the end pf their day. Assisting me with all the arrangements to go out of the way in terms of purchasing my first car. I really appreciate the professionalism and patience they showcased during my time there elevating the customer experience More

This is not the first time I’ve dealt with Hassan at Nelly Lexus. Is there an excellent job at fulfilling my needs and making a deal to buy a new car. Nelly Lexus. Is there an excellent job at fulfilling my needs and making a deal to buy a new car. More

Manny was such a pleasure to deal with. Five stars all the way. I will Be back again for sure. Five stars all the way. I will Be back again for sure. More

From the moment I arrived at Nalley Lexus to the time I left my experience was first rate. My sales person, Manny Hiraldo was respectful and professional. He answered all my questions and any concerns I mi left my experience was first rate. My sales person, Manny Hiraldo was respectful and professional. He answered all my questions and any concerns I might have had. Manny continues to contact me to see how I am doing with my new Lexus RX350. More