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Nalley Toyota Stonecrest
Lithonia, GA
870 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 870 reviews
January 24, 2024
All the personnel I have interacted with were totally professional and polite. All my service appointments have been completed in less than an hour and most in less than 30 minutes professional and polite. All my service appointments have been completed in less than an hour and most in less than 30 minutes More
by Jake
Employees Worked With
Shinaiya Axell
January 22, 2024
After being with this dealership for more than 10 years w/ my 12 Camry, my 11 Camry, and now my 21 Corolla. This was the worse experience. I paid over $800 in November for brakes/rotors, this visit was w/ my 12 Camry, my 11 Camry, and now my 21 Corolla. This was the worse experience. I paid over $800 in November for brakes/rotors, this visit was because my brakes was still noisy. After arriving the service advisor took my info and told me to have a seat. She sent me a text saying my car was being checked. In 30 minutes, I received a text saying that my car has been checked and it was ready for pickup. However this info was for my Camry which I no longer owned. The car I drove in was my 21 Corolla. It was a very confusing day and a long wait just for them to redo my brakes on my corolla, vwhich wasn't done correctly in November.after nit hearing anything for 2 hours, I called her and was told that my Corolla was still being checked by the technician. After coming there with 3 different cars, this was the worst experience. More
by cwms51
Employees Worked With
Service department
January 22, 2024
I really liked the service. They were quick and efficient. Especially Rachel. She did a great job making sure our service was taken care of. The scheduler did not put us on the They were quick and efficient. Especially Rachel. She did a great job making sure our service was taken care of. The scheduler did not put us on the schedule. So they could not find us. But she made room and got us in and out. More
by Selina Mahoney
Employees Worked With
Rachel Smith , Erik Sims
January 22, 2024
The work I had done was straight on point. Everyone there was very friendly and knowledgeable. Shout out to my representative Mr. Campbell. He was very helpful. And assisted us in getting a go Everyone there was very friendly and knowledgeable. Shout out to my representative Mr. Campbell. He was very helpful. And assisted us in getting a good vehicle. More
by mikeb2469
Employees Worked With
Roderick Campbell
