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Nalley Toyota Stonecrest

Lithonia, GA

4.5
924 Reviews

7969 Mall Pkwy

Lithonia, GA

30038

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924 Reviews of Nalley Toyota Stonecrest

March 03, 2026

I had a good experience at Stonecrest Toyota. My salesman was knowledgeable and very helpful throughout. The only thing you wait a long time getting back to the finance office to sign the paperwo More

by katkay33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isural 5 Stars
Mar 06, 2026 -

Nalley Toyota Stonecrest responded

katkay33, thank you for taking the time to leave us this positive review! Have a wonderful day!

March 01, 2026

Great sales team the entire process, would buy a car from them again without hesitation More

by t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel, JD Reed
Mar 04, 2026 -

Nalley Toyota Stonecrest responded

Hello t, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

February 24, 2026

We really liked the way they worded with us to get the right deal and at the end they made us an offer which we couldn’t refuse More

by danthony2929
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jae Smith
Feb 26, 2026 -

Nalley Toyota Stonecrest responded

Hi, thank you for taking the time to rate us! You really made our day today.

January 19, 2026

Most horrible experience at this dealership they told me we would give you a discount to save money and switch to another car made me give them a deposit of $30000.00 dollars and I didn't get the car o wan More

by sherwinbaboolal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shamaul Howard
Jan 21, 2026 -

Nalley Toyota Stonecrest responded

Sherwin, we're very sorry to hear about your experience and the frustration it caused. Your concerns are important to us, especially regarding vehicle fit and communication. Please contact us directly, we’d like the opportunity to address this personally and work toward a resolution. Bobby Wallace, Area VP Nalley Toyota Stonecrest (704) 363-6900

November 02, 2025

First service visit on my 2025 Camry was quick fast and painless thanks to a great team lead by my first service representative Mrs McGregor she started with a smile More

by msjalinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mcgregor Taniqua
October 30, 2025

Great customer services from beginning to end. Even going above and beyond at times. Best experience buying a car. More

by Artdwilliams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shareese Powell
October 25, 2025

Chelsea Wallace, Internet Manager and Dale Allen, Finance Director were fantastic start to finish. Their experience was extremely helpful. I will definitely go back to them for future purchases. More

by Andrew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Allen, Chelsea Wallace
October 19, 2025

Bought my Corolla hybrid at Nalley. The process was easy and hassle-free. Just brought it in for the first service. Everything was incredibly efficient. They were very friendly and even More

by jeremybilletdeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audley Spence
October 12, 2025

I am not happy with the dealership. We agreed on a certain amount of payment . Only for the amount to change upon getting to the finance department More

by deedavid92
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sharesse
Oct 17, 2025 -

Nalley Toyota Stonecrest responded

We’re sorry to hear your experience with our finance process did not meet expectations. Transparency is important to us, and we regret any confusion regarding payment terms. We'd value the opportunity to speak with you and help clear things up. Shaye Johnson, General Manager  Nalley Toyota Stonecrest (770) 629-0279

September 23, 2025

I want to thank Nalley Toyota for the wonderful customer service! Víctor was an excellent salesman—very polite, helpful, and respectful. The finance team, Shaye Johnson snd Deandre, were also amazing in mak More

by Greenfe1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor, Andre and Shaye Johnson
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