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Nalley Toyota Stonecrest

Lithonia, GA

4.5
926 Reviews

7969 Mall Pkwy

Lithonia, GA

30038

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926 Reviews of Nalley Toyota Stonecrest

June 08, 2026

Not very pleased with the bad smell in my car and the sunroof that leaks. I don't know if you were just being dishonest or didn't know. Was told the car was detailed but it indeed was not pay top dollar More

by Annie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not for sure. Just Jalen
Jun 12, 2026 -

Nalley Toyota Stonecrest responded

Hi Annie, thank you for sharing your feedback. We're sorry to hear that your vehicle did not meet your expectations and that you experienced concerns with the odor and leaking sunroof after your purchase. We appreciate your kind words about our team, but we understand how disappointing these issues can be. We would like the opportunity to learn more about your experience and discuss your concerns directly. Please reach out to me at your convenience. Chris Wilkins, General Manager Nalley Toyota Stonecrest 470-277-1502

March 17, 2026

Israel was a great sales rep and got the job done easy and fast. Finance however was not very helpful and made a lot of mistakes that kept me coming back up to the dealership multiple times when I shouldn More

by marvisgatesii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel 5 stars!!!
Mar 19, 2026 -

Nalley Toyota Stonecrest responded

marvisgatesii, we really appreciate this positive review! Thanks so much!

March 03, 2026

I had a good experience at Stonecrest Toyota. My salesman was knowledgeable and very helpful throughout. The only thing you wait a long time getting back to the finance office to sign the paperwo More

by katkay33
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isural 5 Stars
Mar 06, 2026 -

Nalley Toyota Stonecrest responded

katkay33, thank you for taking the time to leave us this positive review! Have a wonderful day!

March 01, 2026

Great sales team the entire process, would buy a car from them again without hesitation More

by t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Israel, JD Reed
Mar 04, 2026 -

Nalley Toyota Stonecrest responded

Hello t, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

February 24, 2026

We really liked the way they worded with us to get the right deal and at the end they made us an offer which we couldn’t refuse More

by danthony2929
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jae Smith
Feb 26, 2026 -

Nalley Toyota Stonecrest responded

Hi, thank you for taking the time to rate us! You really made our day today.

January 19, 2026

Most horrible experience at this dealership they told me we would give you a discount to save money and switch to another car made me give them a deposit of $30000.00 dollars and I didn't get the car o wan More

by sherwinbaboolal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Shamaul Howard
Jan 21, 2026 -

Nalley Toyota Stonecrest responded

Sherwin, we're very sorry to hear about your experience and the frustration it caused. Your concerns are important to us, especially regarding vehicle fit and communication. Please contact us directly, we’d like the opportunity to address this personally and work toward a resolution. Bobby Wallace, Area VP Nalley Toyota Stonecrest (704) 363-6900

November 02, 2025

First service visit on my 2025 Camry was quick fast and painless thanks to a great team lead by my first service representative Mrs McGregor she started with a smile More

by msjalinda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mcgregor Taniqua
October 30, 2025

Great customer services from beginning to end. Even going above and beyond at times. Best experience buying a car. More

by Artdwilliams
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shareese Powell
October 25, 2025

Chelsea Wallace, Internet Manager and Dale Allen, Finance Director were fantastic start to finish. Their experience was extremely helpful. I will definitely go back to them for future purchases. More

by Andrew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dale Allen, Chelsea Wallace
October 19, 2025

Bought my Corolla hybrid at Nalley. The process was easy and hassle-free. Just brought it in for the first service. Everything was incredibly efficient. They were very friendly and even More

by jeremybilletdeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audley Spence
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