Nalley Toyota of Roswell

The dealership was responsive to my needs and satisfaction. Provided transportation and delivered my vehicle. Thanks. satisfaction. Provided transportation and delivered my vehicle. Thanks. More

Gabriela was very professional, knowledgeable and very transparent. She has a calming presence and doesn’t make you feel pressured about the things that come up on your service report. She communicated we transparent. She has a calming presence and doesn’t make you feel pressured about the things that come up on your service report. She communicated well and made me feel comfortable. The whole place is very tidy, organized and everyone was very friendly. I noticed the manager on duty meets with his team which means they have good leadership. More

The staff were very friendly and helpful with explaining what needed to be fixed in my car. what needed to be fixed in my car. More

Mo and his service team are good at keeping appointments and keeping informed of progress and keeping informed of progress More

Always a great experience when I take my 4 Runner in for service. Quick response and turnaround. service. Quick response and turnaround. More

Great service, great experience at a comfortable dealership. David Roth was a pleasure to work with! dealership. David Roth was a pleasure to work with! More

Jimmy got my vehicle in right away for an emergency repair on a Saturday. He always puts the customer first. repair on a Saturday. He always puts the customer first. More

Fantastic service, completed very fast and loved the follow up and was completed correctly! Be back again for great service! follow up and was completed correctly! Be back again for great service! More

Kind of scammy. Visited September 2023 said I needed a new battery that it was about to fail. Visited August 2024 and battery passed inspection. Same visit said I Visited September 2023 said I needed a new battery that it was about to fail. Visited August 2024 and battery passed inspection. Same visit said I needed new wiper blades even though I got new ones 5 months before More

I’ve always had great service. My only comment is the service techs need access upfront of the warranties the car owners purchased. I have been given charges multiples times that h My only comment is the service techs need access upfront of the warranties the car owners purchased. I have been given charges multiples times that have actually been covered by my purchased warranties, where I have to speak up and say so to which the techs acknowledge they don’t have this information up front and end up waiving the fees. However, had I not said anything, I could’ve end up paying for services I already paid for in advance. I don’t think this is on the techs as they always provide amazing service but seems backwards this information wouldn’t already be loaded with my profile. More