Nalley Toyota of Roswell

Best buying experience ever! Buying a car for me is an extremely stressful experience. That's one reason I keep my cars so long the other is they have been Toyota's since 1992. I Buying a car for me is an extremely stressful experience. That's one reason I keep my cars so long the other is they have been Toyota's since 1992. I must say dealing with Nalley Toyota was very low key for me and everyone I worked with went over and beyond what I was used to dealing with. I have a beautiful brand new car which I wasn't really expecting but they made everything come together like clock work. I have never been happier in a new car and with the outstanding customer service. More

Satisfied customer Great buying experience! Your team made it happen and we are happy Avalon Hybrid owner. This was an unusual purchase as it involved buying without ev Great buying experience! Your team made it happen and we are happy Avalon Hybrid owner. This was an unusual purchase as it involved buying without ever visiting the dealership. Jason McDaniel at Akins Ford in Winder and Robert made it happen. More

Wonderful Experience Very quick & smooth sale. I found the vehicle of my dreams, and the dealership got me into it in no time. They cleaned it up before delivery, even tho Very quick & smooth sale. I found the vehicle of my dreams, and the dealership got me into it in no time. They cleaned it up before delivery, even though it really didn't need it, and had be on the road. I love that they certified the vehicle & offered another year for an additional fee, so I don't need to be concerned about costly repairs. Great vehicle, great staff, great experience! More

Great Experience! I initially spoke with Kevin Smith who found the perfect car for me; a slightly used 2015 Highlander with all the bells and whistles. We weren't ready I initially spoke with Kevin Smith who found the perfect car for me; a slightly used 2015 Highlander with all the bells and whistles. We weren't ready to purchase at that time, and unfortunately by the time we were ready he was going on vacation. Kevin referred us to Dick Warren who took care of us beautifully. There was never any pressure from either of these sales people, which was always something I've disliked about buying cars. We also worked with Charles Wang in finance who was able to beat our bank loan interest rate and saved us a few more dollars. I love my new car! More

Danny Bustos is the best!!! Bottom line, Danny Bustos exhibits the highest degree of professionalism and is a genuine gentleman! I went in to his dealership (10/10/15) to test dr Bottom line, Danny Bustos exhibits the highest degree of professionalism and is a genuine gentleman! I went in to his dealership (10/10/15) to test drive a specific pre-owned Toyota vehicle. Danny and I went on a test drive and he was able to answer every question I asked. Any time you go to this dealership you should ask for Danny Bustos! More

Seemed like it took forever Salesman AJ Ajanic was very knowledgeable and helpful. When it came time to actually purchase the car there were long waits and unexpected expenses. T Salesman AJ Ajanic was very knowledgeable and helpful. When it came time to actually purchase the car there were long waits and unexpected expenses. The car was supposedly being cleaned up during this period but was not cleaned very well - dirt smudges were left in the driver's area. More

Easier Than I Anticipated Richard was extremely pleasant, helpful, knowledgeable and comprehensive. I had not anticipated purchasing a car that day. I brought my car in to th Richard was extremely pleasant, helpful, knowledgeable and comprehensive. I had not anticipated purchasing a car that day. I brought my car in to the service department, as I have done for many years, and lo and behold there were some major problems found that I had not known about. I always deal with Cheri Norry in the Service Department, because she is the best, and after careful consideration and consultation, I decided my 2003 Camry was not worth fixing. She introduced me to Richard and the rest is history. I purchased a new 2015 Camry, which was greatly discounted due to the time of year. It turned out to be an extremely no-pressure event, both with Richard and Jason in Finance. My husband and I purchased Camrys in the past at Nalley Toyota in Roswell, and the tradition continues. Thank you Richard for a pleasant experience and a beautiful car. More

good but it took about 4 hours to finish long time Good work ...and I hope to get what is left soon deck cover ... I hope when I sell the car will be through your dealers .... Good work ...and I hope to get what is left soon deck cover ... I hope when I sell the car will be through your dealers .... More

still waiting On June 6th 2015 I purchased a used 2009 Honda odyssey , the sale went smooth , I went back to the dealer 2 days later to check on something else and On June 6th 2015 I purchased a used 2009 Honda odyssey , the sale went smooth , I went back to the dealer 2 days later to check on something else and the salesman, Danny a very nice guy, and I discovered that a safety item was missing from the car, They said they would try and find the item for me. I went back twice to pick up the item and both times it was the wrong item, I was told they would let me know when the item came in, but on two occasions they said I bought the car as is and would have to live with it. If they live up to their word I would be glad to recommend them STILL WAITING HONDAVAN. More

Surprise Purchase Dominique was great! We waited a VERY long time to receive a second detailing of our Highlander. The Highlander was still extremely dirty after the Dominique was great! We waited a VERY long time to receive a second detailing of our Highlander. The Highlander was still extremely dirty after the second cleaning by Nalley (e.g. easily removable stains on seats and carpets; something spilled and still somewhat wet in the backseat and on seatbelt strap; previous owners items found under seats, including doll, GUM, bobby pins, and ball). If we had known Nalley would perform such a poor service, we would have not waited. WE ended up detailing ourselves! More