Nalley Toyota of Roswell

Amazing experience with our purchase of a Toyota Tacoma We had recently experienced an accident and our 2007 Tacoma was totaled. We thank God we were in a Toyota with its crash rating as good as they are. W We had recently experienced an accident and our 2007 Tacoma was totaled. We thank God we were in a Toyota with its crash rating as good as they are. We were in the market for a replacement Tacoma and sent a very simple email inquiry, not really sure we were ready to take that step yet. Brandon replied to us and, without pressure, sent us some possible used models in stock. We spoke with him as one of them peaked out interest. We traveled from our home in Duluth, GA to the dealership and Brandon was amazing to work with. He took time to understand our situation, was helpful and accommodating in every aspect. We were able to drive the Tacoma we were thinking about home for an overnight test drive. and loved it. Once we made the decision to purchased Brandon and Aaron from finance were the easiest people to work with and we could not believe how quickly we were able to complete all the paperwork and required documents. We had a bad experience at another area Toyota dealership that took us all day to complete the paperwork and the up-selling was crazy. Not the case here. Followup and all has been a joy working with this dealership. I highly recommend Nalley Toyota and these two individuals to work with. I normally would not make this kind of recommendation, but they deserve it. More

Nalley Toyota-2014 Corolla No other dealership could beat the prices on the 2014 Toyota Corolla believe me we looked in our hometown first. I was absolutely satisfied with the p No other dealership could beat the prices on the 2014 Toyota Corolla believe me we looked in our hometown first. I was absolutely satisfied with the purchasing price along with the customer service and timely manner it took to go through finance and out the door with the keys. More

Asbury Automotive has a gem with the Nalley Toyota Team Robert Gagliardi should be very proud of the team he has assembled at Nalley Toyota of Roswell. I especially want to point out the fine job by Sales Robert Gagliardi should be very proud of the team he has assembled at Nalley Toyota of Roswell. I especially want to point out the fine job by Sales Advisor, Richard Warren. Richard stepped in to assist when a previous sales advisor was not available. Richard impressed me with his knowledge, professionalism and customer service during the test drive, trade negotiation and closing experience. I found the entire staff at Nalley Toyota Roswell to be cordial, professional and customer oriented. I would without question recommend Richard Warren and Nalley to any of my friends and family looking to make a car purchase. Mr. Gagliardi, you made the right choice when you brought Richard Warren with you from the prior dealership you managed! More

Mr. Richard Warren I wanted to tell you that I have never dealt with such a wonderful car sales person before. Mr. Warren was a "no pressure" sales person which was a d I wanted to tell you that I have never dealt with such a wonderful car sales person before. Mr. Warren was a "no pressure" sales person which was a delight for me. He knew his products and was able to answer all of my questions, and as a result was able to put me in a vehicle that suited my needs the best. I appreciated so very much his expertise and compassion for his customer. Thank you Richard for this wonderful experience. He is a credit to your staff. Susan Kauffmann More

A great team effort at Nalley! We went to Nalley Toyota to test drive a few 2014 Corolla's for our daughter to take back to college and were greeted by John Garner. John looked thro We went to Nalley Toyota to test drive a few 2014 Corolla's for our daughter to take back to college and were greeted by John Garner. John looked through all of the inventory to help us find the exact combination of color and options that we were looking for. He was very patient and answered all of our questions. There was no pressure to buy or make a decision that day and at the end of our first visit John thanked us for coming in and offered to help us in any way he could to find the exact Corolla we were looking. John also introduced us to Kevin Jeffries on that first visit and Kevin was also very friendly and professional and offered to help us in any way he could as well. John was off the next day so we worked with Richard "Dick" Warren on our second visit (see below) and had an equally outstanding experience with Dick. John then assisted us on our third visit when we took delivery of our new Corolla and John was again very helpful and attentive answering all of our questions and making certain that the car was fully detailed and delivered in perfect condition. I would highly recommend John to anyone looking for a hassle free car buying experience at an excellent price. We worked with Dick on our second visit to Nalley to find a new 2014 Corolla for our daughter. Dick spent the time needed both on the phone and during our visit to find the exact combination of color and options that we were looking for. When he found the car in inventory he held it for us until the next day so we could get in for a test drive. When we came in for the test drive Dick had the car waiting in front of the dealership and was very patient and attentive to us while answering all of our questions. There was no pressure to buy at any point and we really felt like Dick was completely focused on finding the perfect car that suited our needs and not just on making a sale. My wife couldn't make it in that day to check out the car because of her work schedule so Jason in finance offered to have us take the car home overnight so she could check it out and then we could return it in the morning with our decision, again with no pressure to buy. When we decided to buy the car we worked through the pricing very quickly and painlessly with Kevin and Jason and when we came in the next day to sign the sale documents with Aaron all paperwork matched exactly what was agreed to. After documents were signed John had the car detailed and ready to go. I would highly recommend the entire team that we worked with at Nalley Toyota, we really felt at home here. More

DISHONEST sales. Buyer beware. They will tell you lies to get you to come in to the dealership. I asked several times if their online price quote included all fees, specifically do They will tell you lies to get you to come in to the dealership. I asked several times if their online price quote included all fees, specifically doc and destination fees. The small print said one thing and they kept saying another. Of course when arriving and talking to them in person, they added those aforementioned fees plus a frivolous option pkg that cost almost $1000 . The say they add this to all the cars. Why not mention this when communicating via email?!?! Thanks for the waste of time. Went to Toyota in Kennesaw and was treated right and with respect. Plus I bought the car for $1200 less than what Nalley wanted. Buyer beware, especially when they keep avoiding your questions and keep asking you to come in to the dealership. Kevin Jeffries was the worst one. More

" Great Experience " That was great experience and great deal buying car from Richard Warren at Nalley Toyota . He answer all my questions and no sales pressure and I rea That was great experience and great deal buying car from Richard Warren at Nalley Toyota . He answer all my questions and no sales pressure and I really like the car I bought. More

I have a good time in Nally toyota I have a good time with those guys. They are very friendly and help me solve all the problems. I really like the car I bought. I have a good time with those guys. They are very friendly and help me solve all the problems. I really like the car I bought. More

Great Experience! My overall experience was great. Richard Warren was an exceptional salesperson:-) Answer all my questions and no sales pressure. The final paperwork My overall experience was great. Richard Warren was an exceptional salesperson:-) Answer all my questions and no sales pressure. The final paperwork was completed very efficiently. My car was delivered in immaculate conditions:-) More

Worst experience EVER! If you want the worst experience in buying a vehicle, visit Nalley Toyota. Sole a sludge engine Lexus, took the car back, got another one from a diff If you want the worst experience in buying a vehicle, visit Nalley Toyota. Sole a sludge engine Lexus, took the car back, got another one from a different state. They failed to perform emissions testing and waited until the temp tag expired and told me to go to the tag office. Not only that, the car had a hole in the bumper, they used a shade tree mechanic to fix it. I could go on, but never again will I patronize that company again. They surely aren't worth my business. More