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Nalley Toyota of Roswell
Roswell, GA
1,471 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 12, 2024
Seniors beware! A relative of mine went there to purchase a new car. He clearly said no extended warranty, they charged him $2500 even tho he said NO! The next day h A relative of mine went there to purchase a new car. He clearly said no extended warranty, they charged him $2500 even tho he said NO! The next day he went back and told then he recorded and said no. They said ok we canceled the warranty but lied and said his pay off would be $2500 less. He got his payment book and it was not taken off! He called them and they laughed saying they would not remove the $2500 overpayment! So now he’s has no warranty and out $2500! This dealership is as dirty as it gets. Now he’s looking for an attorney. More
by Iffey
Employees Worked With
Stacey Lowery, Nihad "AJ" Ajanic, Brandyn Clark
January 10, 2024
Excelente atención, muchísimo interés en prestar servicio solicitado y excelente servicios suministrado . Muy agradable ambiente del local solicitado y excelente servicios suministrado . Muy agradable ambiente del local More
by Tarsicio Guerrero
Employees Worked With
Alfredo, Stacey Lowery
January 09, 2024
The Service department was the most pleasant I’ve ever experience! Kind & courtesy with coffee! Great professional service whom appears to actually CARE! experience! Kind & courtesy with coffee! Great professional service whom appears to actually CARE! More
by Lalovega777
Employees Worked With
Service Department
January 08, 2024
Excellent service department - David Ramos was great to work with. Also had the opportunity to hear the Sales Manager coach his team. A true mentor. work with. Also had the opportunity to hear the Sales Manager coach his team. A true mentor. More
by ARC
Employees Worked With
David Ramos, Don Law
January 08, 2024
Customer service rep was good and helpful. My only complaint is that I didn’t get a sticker on my windshield to remind me of when I need my next oil change. I was as at 144,497 miles on the da My only complaint is that I didn’t get a sticker on my windshield to remind me of when I need my next oil change. I was as at 144,497 miles on the day that I was at the service center. More
by mattg
Employees Worked With
Jalin
January 08, 2024
Excellent service, timely n very courteous . Since the time I pulled in to the time I pulled out Janet the service agent was there to answer all my questions. And amazing to see such knowledgea Since the time I pulled in to the time I pulled out Janet the service agent was there to answer all my questions. And amazing to see such knowledgeable staff. Thank you More
by Tokyo
Employees Worked With
Janet from Service Dept
January 07, 2024
Long wait for basic oil change even though I had an appointment the total time spent was 2 hrs. The common waiting area was not clean and coffee machine had no tea option. appointment the total time spent was 2 hrs. The common waiting area was not clean and coffee machine had no tea option. More
by eurotennis1
Employees Worked With
None of the above. Dedra or something
