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Nalley Toyota of Roswell

Roswell, GA

Overview
Reviews
Vehicles
4.7
1,470 Reviews
Call Dealership (770) 763-7398
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11130 Alpharetta Hwy

Roswell, GA

30076

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Showing 1,470 reviews

November 24, 2023

Excellent diagnosis of noise and repair the day of scheduled service. Juan Perez was my advisor and di a great job communicating diagnosis, progress, and service completion. More

by S Simpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Perez
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November 24, 2023

Mistake after mistake. Rude service advisor. Being charged for incomplete work. I hate when I have to go there. It’s a miserable experience. More

by shawnmurad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Francine Potts, Arnold Harrison
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Nov 28, 2023 -

Nalley Toyota of Roswell responded

Hi there, I would like to get some more details about your experience with us. When you have an opportunity, please reach out to me at 678-832-4252 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and I hope to hear from you soon. Mohamed Barry, Service Manager Nalley Toyota of Roswell

November 23, 2023

Staff were really friendly and helpful, talked about books with my person - good experience overall More

by jamesdankwah12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot Name
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November 22, 2023

I was concerned after the Tacoma had a sluggish start and I wanted to have the battery and alternator checked out. Dave provided expedited service and confirmed the trucks system was in great shape. More

by Larel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Dave
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November 22, 2023

Coupon said car wash but car was not washed at all so thats disappointing for sure. More

by sachin14479
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomsen
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November 21, 2023

Excellent service. I went there as walk in. Even though they were busy, Moh (the manager) took time to address all my questions regarding my car. Nice work! More

by hiwote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed, Logan
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November 21, 2023

I recently purchased a car here & it was a wonderful experience. Every person we talked to was very helpful & you can tell they truly care about making the car buying experience a pleasant one! More

by Cb09460
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Our sales associate was Saleigh, she was excellent!
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November 19, 2023

i have been there every 6 months during 9 years, the service is excellent . The waiting time is really short. I love Toyota NALLEY More

by rabyclara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
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November 19, 2023

Logan had been my service advisor so far, and he is a very positive man. He keeps raising the bar each time I see him. Thanks for all, Logan. More

by I. Bagayoko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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November 18, 2023

This was my first visit to this dealership. They gave me an appointment within the hour of my call. I am pleased with the professionalism and service. More

by sallys5cats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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