
Nalley Toyota of Roswell
Roswell, GA
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Truly Exceptional Great all around! HD and Sales Manager were exceptionally great and I for sure be back. I will also recommend this dealership to my family ,friends Great all around! HD and Sales Manager were exceptionally great and I for sure be back. I will also recommend this dealership to my family ,friends and other associated business. More
Good service, from sales to finance It was smooth process from test drive to closing of sale , every one was professional , they understand my need , price was offer was good , no back a It was smooth process from test drive to closing of sale , every one was professional , they understand my need , price was offer was good , no back and forth More
Worked with me as they have 9 other times Thanks to Hank and Keith on promply handing my trade in and enabling me to drive off in my 2019 Highlander I also enjoy the service department Thanks to Hank and Keith on promply handing my trade in and enabling me to drive off in my 2019 Highlander I also enjoy the service department More
Don't buy Toyota Certified Used Vehicle from this dealer. - They didn't full fill 160 points criteria while selling my car(Toyota Highlander LE plus 2015 on March 11 2018 with 22868 miles on it). Car mat has - They didn't full fill 160 points criteria while selling my car(Toyota Highlander LE plus 2015 on March 11 2018 with 22868 miles on it). Car mat has big spot on the driver side, according to the inspection there should not be, Middle mat tore. which is again violation of 160 point. Front and back bumper had scratches which they finally fixed it for bumpers. - Sold all toyota cars by saying TCUV which is wrong actually they certify their cars by Fidelity warranty services which is separate third party than Toyota. - Sales man lied to customer for sake of selling the car. To us they lied about radio and within in 3 days admitted by salesman and his manager and said to us we were not aware bout the functionality is there or not. - The extended warranty they sold, also lied about that and their finance manager admitted that he was not aware about that if any parts is replaced due to any mechanical issue, the warranty they are selling, you will get the re manufactured or used part not the new part. But finance manager sold the warranty by saying that you will get new parts in those situations. - After finding and admitting that the car radio has mechanical or software failure they raised a technical issue but its already 23 days and they are not sure when they will replace my car radio. they said they don't have any date it can take upto an year. More
great as always I have bought three trucks from your dealership as I will buy my next.Through the years the sales and service has been perfect I thank you and look fo I have bought three trucks from your dealership as I will buy my next.Through the years the sales and service has been perfect I thank you and look forward to the next time. More
New car buying I recieved recommendation from my son-in-law how he liked Toyota autos. So i thought it might be a good time to trade my 2011 ford Edge for a Toyota H I recieved recommendation from my son-in-law how he liked Toyota autos. So i thought it might be a good time to trade my 2011 ford Edge for a Toyota Highlander. My ford had over 104,000 miles and was in good shape so i thought to trade now before i had to put money in to the car was a wise decision. I have had the Highlander just a day and like it so far. More
Knowledgeable staff which are truly professional I had the opportunity to speak with an outstanding salesperson who answered any and all questions I had about the dealership's inventory. He didn't t I had the opportunity to speak with an outstanding salesperson who answered any and all questions I had about the dealership's inventory. He didn't try to steer my choice or up-sell me, and worked with me to find the right vehicle. More
I bought a 2018 Camry XSE The experience was great. The sales person Richard Wong gave me a great deal and I was happy with it. I will recommend to all my friends and community The experience was great. The sales person Richard Wong gave me a great deal and I was happy with it. I will recommend to all my friends and community come to ask for Mr. Wong and this dealership. More
Professional This is a fair dealership. They don't try to pressure you into buying something you don't want. Kolton Nowlin is very nice and knowledgeable. This is a fair dealership. They don't try to pressure you into buying something you don't want. Kolton Nowlin is very nice and knowledgeable. More
good nice sales personship good help deciding car sales person really help finance department was good help also overall good experience i can suggest to our friend and family good help deciding car sales person really help finance department was good help also overall good experience i can suggest to our friend and family More