Nalley Toyota of Roswell

Auto Purchase The recent purchase of our Highlander was easy and stress free from sales (Stacy Lowery) to finance (Kelin Johnson). The staff is professional, knowl The recent purchase of our Highlander was easy and stress free from sales (Stacy Lowery) to finance (Kelin Johnson). The staff is professional, knowledgeable, and well trained, and we highly recommend Nalley Toyota of Roswell More

Excellent professional service Everyone I came into contact with during the purchase process was very professional and friendly. Especially Brandon Murray in Sales and Charles Wang Everyone I came into contact with during the purchase process was very professional and friendly. Especially Brandon Murray in Sales and Charles Wang in the business office. The transaction was completed efficiently and without any issues. More

Purchase of Third Toyota at Nalley Toyota in Roswell, GA This is truly a remarkable auto dealership. The entire experience is exceptional from the sales representative to the service department. They treat a This is truly a remarkable auto dealership. The entire experience is exceptional from the sales representative to the service department. They treat a client like family and do not apply any unnecessary pressure to buy or not buy a product. I just purchased my ninth Toyota and find Nalley Toyota of Roswell to be nothing but the creme de la creme of dealerships. I wouldn’t buy a Toyota anywhere but here. Thank you, Nalley Toyota of Roswell. Tony Keels was the sales representative and I highly recommend him to provide anyone with a rewarding vehicle purchase experience. More

Excellent service at Nalley Toyota My husband and I have had excellent service at Nalley Toyota with maintenance of our vehicles and in purchasing a new Toyota. Brandon Murray did an My husband and I have had excellent service at Nalley Toyota with maintenance of our vehicles and in purchasing a new Toyota. Brandon Murray did an excellent job of showing the car and of showing me how to use some of the features. More

Purchase experience very disappointing and frustrating!! Bought a new Highlander while trading-in 2016 Audi Q5 on 30th March 2018 at Nalley Toyota. Firstly, Nalley Toyota owes me $2,521 for the trade-in Bought a new Highlander while trading-in 2016 Audi Q5 on 30th March 2018 at Nalley Toyota. Firstly, Nalley Toyota owes me $2,521 for the trade-in allowance minus trade-in payoff and I was told on the day of purchase that I would get the check for amount $2,521 in a week’s time. It’s been 3 weeks now, I didn’t get any check. When I call Nalley Toyota, they say, they are waiting for the Audi title from the bank before issuing the check (which was not informed during purchase). I am constantly following-up/requesting to expedite the process stating that I was never informed about this wait time but Nalley Toyota is not willing to issue my check unless the title is received (which might take longer time due to bank formalities) which is very frustrating & disappointing. Never had such awful customer experience with other dealers. Secondly, during test drive before purchase, the sales associate informed me that there are sensors for the Highlander. After purchase, I discovered that there aren’t any sensors (nor front or rear). When I reached-out to them about it, they said it would cost me another $600 to install the sensors. When I told them that I wasn’t informed about the sensors (which I didn’t check during test drive), they said, they didn’t mention about it during test drive. I don’t know how many more calls & follow-up emails that I need to send to tackle these surprises, while ending-up with same response from Nalley Toyota on both of the concerns. More

A trusted business I have been a customer of Nalley Toyota for over 12 years. They have always been pleasant to work with, very considerate of customers and good manner I have been a customer of Nalley Toyota for over 12 years. They have always been pleasant to work with, very considerate of customers and good manners. My sales advisor, Kabba N'Jie, explained the features of the car well. and the sales manager offered an excellent price for the new car purchase. I have used the dealer's service department to maintain my former car in good running condition, and I will use them to do the same for this new car. More

great service my uncle purchased his toyota here, and we came back to purchase my vechile here. Great atmosphere and great customer service. Will definitely recomme my uncle purchased his toyota here, and we came back to purchase my vechile here. Great atmosphere and great customer service. Will definitely recommend to friends and family. More

Outstanding!!! Jordan made buying a new car very pleasant. He was very helpful and made the process go by so much quicker. I will definitely recommend this dealershi Jordan made buying a new car very pleasant. He was very helpful and made the process go by so much quicker. I will definitely recommend this dealership to all my friends. More

GREAT SERVICE Jordan is very understanding and will do what he can to help you, he listens and will take the time you need to get a great deal. He is FREAKING grea Jordan is very understanding and will do what he can to help you, he listens and will take the time you need to get a great deal. He is FREAKING great!! More

Awesome people! Awesome experience! First off, know that we are very picky, money conscious people. We refuse to pay for "mark up items" that we don't want. My husband works on cars an First off, know that we are very picky, money conscious people. We refuse to pay for "mark up items" that we don't want. My husband works on cars and know them inside and out. You can't pull anything over on him! This dealership bent over backwards to get us in the exact car we wanted, at a price we could not believe. We were ready to settle on a used car that wasn't exactly what we wanted. Only because of our salesman did we end up getting a brand new car with all of the options we wanted. We didn't even ask for a price on this new car because we assumed it couldn't be done. We hate buying cars because of the negotiation process and dealing with car sales people in general. This was the best experience in our 60 years of buying cars. Everyone we dealt with were exceptional! If you need a car, this is the place to go!!! More