Nalley Toyota of Roswell

Fantastic Experience! From General Manager Mike Balog, to Sales Advisor John Garner to Finance Director Nigel McKenzie, I received first class service! No pressure, good in From General Manager Mike Balog, to Sales Advisor John Garner to Finance Director Nigel McKenzie, I received first class service! No pressure, good information and advice. This is the first time I've purchased a car that I didn't leave feeling like something had slithered across my foot. Outstanding experience! More

Get ready to have your credit shotgunned I would avoid buying a car here. Just your typical credit shot gunning going on here. We came in looking for a certified used car with a budget in min I would avoid buying a car here. Just your typical credit shot gunning going on here. We came in looking for a certified used car with a budget in mind. Found a car my wife liked, I liked it also but it had a couple issues I wanted to see fixed. Decided to get our trade valued and let's talk numbers. They give us a range of what our payments would be, but for some reason can't give us what our rate would be(bs), they told us when you get to finance they could tell us. I play along. I then tell our sales rep that I don't want my credit ran more than a couple times. We get to finance, they give us a decent rate but our payment is not in our budget. I get online to their website and find the same car for $2000 less. I bring it up they say no problem we will match it, ok fine. I feel decent about the deal. The only other issue left is the cracked windshield and the front bumper is trashed with rock chips on a 2 year old car, we got it worked into the deal to get both fixed. But of course after we got the "internet price" we have to pay for the windshield, but they are selling it to us at their cost. Ok, $350 for oem Toyota glass, I will pay that. No oem toyota glass was put in our vehicle, they just called a regular glass company and put the cheapest thing they could find in. Supposedly when we got the glass put in they were going to fix the bumper, that just involved someone taking a paint pen and filling in most of the chips. I could have done that. To top the experience off I have credit monitoring. I check it a couple days ago and they RAN MY CREDIT 9 TIMES. After I told them not to. So thanks for that nalley I appreciate the dishonesty. Also thanks for returning my wife's phone calls about the issue More

super smooth & quick sales experience - pain-free I just purchased my 9th car over the past 18 years and of all the previous 8 times I visited a dealership to purchase a car, no prior time was ever as I just purchased my 9th car over the past 18 years and of all the previous 8 times I visited a dealership to purchase a car, no prior time was ever as SMOOTH and QUICK as my experience with Chandra Mayo at Nalley Toyota of Roswell. I definitely suggest asking for her. She was completely upfront with everything and made my purchase experience the smoothest it has ever been. My father and I were extremely happy. This was also the quickest sales process we ever experienced. We were in and out of there in one hour. No hassle, no problems. Def suggest this place and Chandra Mayo. More

Good experience Our salesman Jonathan and Finance Coordinator Pablo worked very hard to satisfy us. Jonathan called the sale by showing us a vehicle right off the tr Our salesman Jonathan and Finance Coordinator Pablo worked very hard to satisfy us. Jonathan called the sale by showing us a vehicle right off the transport truck with only 4 miles on it. Pablo took the time to answer all our questions and helped us pick the financing that fit OUR lifestyle and needs. We are very satisfied with their service and support. More

Purchase of my 2017 Corolla I had purchased my 2017 Corolla from Nalley Toyota with the kind and very attentive service from Amanda O Bryan. She took the extra time to mak I had purchased my 2017 Corolla from Nalley Toyota with the kind and very attentive service from Amanda O Bryan. She took the extra time to make the purchase work, as this took time to sort questions and concerns. I was pleased that Amanda was kind to answer them and make a phone call after hours to just to check on everything. Amanda stayed late into the evening and I appreciate all the courtesy that she gave to the me in the purchase. More

Purchase of 2017 Tacoma John we vary patient and worked hard to find the vehicle I was interested in. He did a great job and was available whenever I needed him to work out John we vary patient and worked hard to find the vehicle I was interested in. He did a great job and was available whenever I needed him to work out the deal on my schedule. It was easy doing business with John and would recommend him More

Great Worked with Carlos and Zack. It was very fast and painless. I told Carlos my budget and what car i wanted and he was fine with that. He dident try to Worked with Carlos and Zack. It was very fast and painless. I told Carlos my budget and what car i wanted and he was fine with that. He dident try to push me to something i dident want. Excellent. Thank you More

Good experience. Really nice facilities and helpful staff. Andy was very helpful in finding a suitable car. It's with the drive if you don't live close. Would recommen Really nice facilities and helpful staff. Andy was very helpful in finding a suitable car. It's with the drive if you don't live close. Would recommend to anyone. More

Third car from Nalley Our experience at Nalley was exceptional. Richard Wong was very knowledgeable, professional and courteous. If you are looking to buy a car at Nalley, Our experience at Nalley was exceptional. Richard Wong was very knowledgeable, professional and courteous. If you are looking to buy a car at Nalley, ask for Richard Wong. Even Pablo in the finance department, was personable and very knowledgeable. The atmosphere was relaxing and comfortable. More

Excellent buying experience Saad was first rate in all areas. He was excellent at explaining everything. This was the best car buying experience. I was also impressed with the Saad was first rate in all areas. He was excellent at explaining everything. This was the best car buying experience. I was also impressed with the dealership. More