
Nalley Toyota of Roswell
Roswell, GA
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Actual service great phone answering call back terrible Once you get in it is great Called at 7am to ask service quick question no one available cannotnget past reception She said someone will call back Once you get in it is great Called at 7am to ask service quick question no one available cannotnget past reception She said someone will call back 730am came and went no call backcalled again asked for gm or Service manager both not in just one quick question antechnwill call you. 8am came no Call back!! I finally drove up got an oil change great service Been another day now still no call back after three calls and messages!! More
Misled and frustrating experience I was very misled and the whole experience was very frustrating. The only reason I did not go to another dealer is because of Marlon. I will never eve I was very misled and the whole experience was very frustrating. The only reason I did not go to another dealer is because of Marlon. I will never ever reconnect Matt to anyone or your dealership at all. More
Patience, concern, friendly Danny was very patient with us, answer all our questions and he knew that this experience was difficult to get through, he showed us his concern abou Danny was very patient with us, answer all our questions and he knew that this experience was difficult to get through, he showed us his concern about this big sale we were about to make, his co-workers were friendly; they made this investment pleasant and satisfactory. More
NalleY Made it SO Easy! my plan had been to come in and get some trade numbers put together. at the end of the day, it just made sense to go ahead and make the trade! my plan had been to come in and get some trade numbers put together. at the end of the day, it just made sense to go ahead and make the trade! More
Friendly, helpful, knowledgable Car buying can be stressful. The staff at Nalley Toyota of Roswell made it a good experience. Our salesman Donald Law had the cars ready for me to dr Car buying can be stressful. The staff at Nalley Toyota of Roswell made it a good experience. Our salesman Donald Law had the cars ready for me to drive when I arrived. More
Friendly and easy I worked with Jordan Stephenson and I had an amazing time working with them we had a little trouble because the car i was originally looking at got so I worked with Jordan Stephenson and I had an amazing time working with them we had a little trouble because the car i was originally looking at got sold, but he was ready and had many more options for me to choose from. Then I found an even better car that I ended up getting and it was super easy More
My experience was over the top! Chandra Mayo is the best! I came all the way from California to purchase a car for my daughter who is attending college in Georgia. Mayo (She goes b Chandra Mayo is the best! I came all the way from California to purchase a car for my daughter who is attending college in Georgia. Mayo (She goes by her last name), was the most helpful person I've ever come across. I got a good deal, but just as important, my experience went very smoothly. Mayo responded to all of my texts, phone calls & emails very quickly. She reassured me that everything would be taken care of being that I was traveling over 2000 miles. I would recommend everyone looking to purchase a vehicle to seek out Chandra Mayo - she's an amazing sales woman and and an amazing person! More
Very happy with my new Buick Enclave I am super happy with my new vehicle and the service I received. I work with Erica Barros and Chandra Mayo in the internet department and both were a I am super happy with my new vehicle and the service I received. I work with Erica Barros and Chandra Mayo in the internet department and both were an absolute pleasure. Chandra went out of her way to make sure I was happy with the deal I was getting. I would definitely recommend Nalley Toyota of Roswell as a place to purchase a vehicle. More
Smooth, easy and transparent buying experience! Had a great buying experience at Nalley Toyota of Roswell. Worked with Jordan Stephenson and his team. Everyone was kind, courteous, professional, p Had a great buying experience at Nalley Toyota of Roswell. Worked with Jordan Stephenson and his team. Everyone was kind, courteous, professional, prompt and well informed, including the managers and finance team. Was in and out on a Sunday afternoon with more-than-fair terms and pricing, and a new 2017 Tundra. Love the truck. They took the time to detail it for me and even gave me a full tank of gas! Looking forward to working with the service department. More
Love my new Highlander! Great overall experience. They worked hard to get me a good price on the brand new car, plus an excellent price for my trade ins. And Winston came to Great overall experience. They worked hard to get me a good price on the brand new car, plus an excellent price for my trade ins. And Winston came to my home to pick up one of the trade-ins, which was a huge convenience for me. The finalizing process took longer than it could have, I feel like they could have already taken care of the window tinting and detailing before I arrived since I gave them notice before coming in. I missed an important appointment for my work because it took longer than I thought it would have. Despite that, I still consider my overall experience to be excellent! The salespersons were really great in every other way. More