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Nalley Volkswagen
Alpharetta, GA
300 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 300 reviews
March 13, 2026
Great experience purchasing my vehicle! The team was very nice. I appreciate the excellent customer service from Silvia, she was very professional and honest during the process. I definitel The team was very nice. I appreciate the excellent customer service from Silvia, she was very professional and honest during the process. I definitely recommend Nalley Volkswagen of Alpharetta to anyone looking for a new car! More
by allyc1290
Employees Worked With
Lenore, Silvia Egan
February 26, 2026
This dealership is hands-down, the most inviting, friendly, efficient and helpful one out there. Car dealerships usually get a bad wrap by having aggressive sales personnel or non-genuine help regard friendly, efficient and helpful one out there. Car dealerships usually get a bad wrap by having aggressive sales personnel or non-genuine help regarding finances. But this dealership is the farthest from that. Both my husband and I have purchased vehicles from the dealership and the process could not have gone any smoother. More
by jillianjpittman
Employees Worked With
Johnny, Daryl, and the newest credit associate.
February 03, 2026
We worked with Tom Finnick and he was great to work with. Everyone was super thorough and our experience was streamlined and super easy. Would definitely purchase from this dealerahip again. Everyone was super thorough and our experience was streamlined and super easy. Would definitely purchase from this dealerahip again. More
by suzanne.paula222
Employees Worked With
Tom Finnick
January 10, 2026
I am extremely frustrated with Nalley VW. I have brought my daughter’s vehicle there twice in the last four months, and both times new issues appeared within a day that were either not identi I have brought my daughter’s vehicle there twice in the last four months, and both times new issues appeared within a day that were either not identified or not properly repaired during the service visit. Currently, the vehicle is back at Nalley VW for a sensor issue that began immediately after a recent oil change. It has now been there for three days, and I have received no call back or update on the status. This lack of communication is unacceptable. There should not be such a long delay in providing basic feedback, especially considering the vehicle was just serviced on December 30, 2026, for the oil change. At this point, I am very disappointed by both the quality of service and the lack of follow-up communication. More
by clfree198
Employees Worked With
Manger Sean, Technician Ashif
December 03, 2025
Tom was great! I told him what I wanted I he jumped right on it. He didn’t try any gimmicks like an experienced with 2 other dealerships I went to the previous week I told him what I wanted I he jumped right on it. He didn’t try any gimmicks like an experienced with 2 other dealerships I went to the previous week. The process was fast! More
by Ldheaden
Employees Worked With
Tom Finnick
November 28, 2025
Exceptional experience from start to finish. Very fair trade value given on my trade, and great pricing on a quality used vehicle. Would recommend visiting this store if in the market for a ne Very fair trade value given on my trade, and great pricing on a quality used vehicle. Would recommend visiting this store if in the market for a new or used vehicle. More
by matty147
Employees Worked With
Serge, Bryan
