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Nalley Volkswagen

Alpharetta, GA

4.2
273 Reviews

1550 Mansell Rd

Alpharetta, GA

30009

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Showing 273 reviews

May 20, 2025

We had a wonderful experience at Nalley Volkswagen. They made our car buying experience enjoyable and simple. This was our first time looking into leasing a car and Tom, Tony, Jerry and Rob were inform More

by S-Katechis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Breedlove, Tony Bass , Jerry Mccoy, Tom Finnick
May 14, 2025

Great service throughout the process, in finding a brand new and limited availability VW. Could not have been happier with the services from sales through to financing. Well done! More

by tyler
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergiy Pasichnyak, Brian
May 10, 2025

Excellent service . Representative was very attentive to my questions , request and needs . Great experience . Thanks More

by perezmukdsi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
May 02, 2025

The dealership treats customers with respect and at least in my experience there was no pressure. The Salesperson I worked with, Tom, was knowledgeable on the behavior and performance of the vehicle we wa More

by SA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Finnick
May 01, 2025

Brian O’Conner and Yasir were awesome to work with and got me in the vehicle I wanted. They were transparent and honest throughout the whole process. I definitely recommend work with them. More

by Andrewmassaro247
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian O’Conner, Yasir Oraif
May 01, 2025

John very helpful, I’m highly satisfied with his helping me through out the buying process More

by Kevinthuan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Finnick
April 27, 2025

Had an amazing experience again, Sergey was fantastic and worked very hard for us to get us the best deal possible. More

by Amyteter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergiy Pasichnyak
April 21, 2025

Not satisfied with the service. I took my car to the nalley Volkswagen at roswell and get the brakes changed. They originally told me it would cost $900 with a 15% discount, and I More

by Parsanovin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andre brooks, John Prattes, Craig Camay
Apr 24, 2025 -

Nalley Volkswagen responded

Thank you for the feedback. It’s unacceptable to change pricing after service is approved, and the delay you experienced should not have happened. We’ll address this with the team. Please contact me directly so we can discuss this further. Rob Breedlove, General Manager, (770) 629-9081

April 02, 2025

Great attention. A lot of programs to get a car and I’m happy with my Taos More

by ing.oscareza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Silvia Egan, Jerry Mccoy, Tom Finnick, John Prattes, Craig Camay, Robin Salomone, Yasir Oraif, Andrew Krum
April 02, 2025

We leased the top of the line VW Atlas from Nalley VW in April of this year (2024). After our test drive, I noticed the stitching in the front passenger seat was coming loose pretty significantly, and the d More

by Bosman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dealt with sales, parts, and service
Apr 11, 2025 -

Nalley Volkswagen responded

Thank you for your feedback, and I truly apologize for the extended delay and frustration you've experienced. A repair like this should never take 11 months or require repeated follow-ups. We understand your disappointment and appreciate your patience. If there’s anything more we can do at this point, please don’t hesitate to reach out. Aaron Lenamond Service Manager Nalley VW of Alpharetta 678-352-3563

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