Nalley Volkswagen

Happy customer! The entire experience with Nalley Volkswagen was positive from beginning to end. Starting with a simple email to Talas Rogers inquire about a vehicle The entire experience with Nalley Volkswagen was positive from beginning to end. Starting with a simple email to Talas Rogers inquire about a vehicle for my Mom, to arriving at the dealership meeting with our salesperson, Silvia Egan. Silvia was very patient, listened to my Mom's needs, and helped her finally get the car of her dreams with no pressure or tricks. We would certainly recommend Nalley Volkswagen and are all for team Talas Rogers and Silvia Egan! More

walked out of the dealer super happy! Silvia was a great person to work and seal the deal with! She helped us step by step in insuring we got exactly the car we wanted. She made our experi Silvia was a great person to work and seal the deal with! She helped us step by step in insuring we got exactly the car we wanted. She made our experience at Volkswagen very great so did all the people there. Everyone was very friendly, patient, and easy to work with. Will definitely recommend people to purchase their cars here! More

Professional, Friendly, Accomodating The TDI that I purchased was originally "not for sale" that was supposed to be sent to an auction. The Sales manager Talas worked with me because it w The TDI that I purchased was originally "not for sale" that was supposed to be sent to an auction. The Sales manager Talas worked with me because it was the only one on their lot. He put new tires on the car, fixed a wheel bearing, and got me a great price. I was very happy with how the took care of me as their customer. Silvia was incredibly nice and was the best agent to work with. The dealership was no pressure, down to earth, good people. More

Excellent service and professionalism. Silvia provided exceptional service with absolute professionalism. No tricks. Everything clear, concise, and prompt. I would recommend her to anyon Silvia provided exceptional service with absolute professionalism. No tricks. Everything clear, concise, and prompt. I would recommend her to anyone looking for a vehicle at Nalley. More

Great customer service . He is friendly and took the time to show me the car, answered all my questions, also offered to bring back the car for a complete detail since it wa . He is friendly and took the time to show me the car, answered all my questions, also offered to bring back the car for a complete detail since it was late night when we bought it. I'm pleased with his assistance and definitely will recommend friends and family. More

Very knowledgeable, excellent service. I had the best experience at Nalley VW. John Prattes made sure we received an honest price for the 2018 Tiguan we purchased. I will only purchase vehi I had the best experience at Nalley VW. John Prattes made sure we received an honest price for the 2018 Tiguan we purchased. I will only purchase vehicles from this dealership in the future because of how he and his team made our last purchase. Thank you! More

She was always there!! We had a particular car purchase (Online/from Germany) Silvia made sure all the process worked smoothly, and she was always on top of things. She mana We had a particular car purchase (Online/from Germany) Silvia made sure all the process worked smoothly, and she was always on top of things. She managed to stay in communication, considering time difference: answering all our questions very kindly and in detail. We really liked working with her. When we met her in person, she was very kind, friendly and very knowledgeable. We recommend her 100%! More

She was great! Silvia was so great to work with! She was very helpful and kind. She communicated with us well and I would recommend her to anyone!! Silvia was so great to work with! She was very helpful and kind. She communicated with us well and I would recommend her to anyone!! More

Silvia Egan Sylvia was wonderful to work with when looking for a used automobile. We took quite a few test drives and Sylvia was patient and worked hard to help u Sylvia was wonderful to work with when looking for a used automobile. We took quite a few test drives and Sylvia was patient and worked hard to help us with our decision. I don't believe we have ever dealt with anyone before that worked harder to earn our business. Very knowledgeable, sweet, honest and a no pressure sales process. Just a joy to work with when looking for an automobile. I highly recommend working with Sylvia!! More

Horrible man and experience This “general manager” has no customer service skills. He is rude, condescending, and I will never buy a car from him or his dealership. Enough to rea This “general manager” has no customer service skills. He is rude, condescending, and I will never buy a car from him or his dealership. Enough to read reviews about him all over social media to know that my experience was not a one incident issue. He insulted me in front of all the people at the dealership and continue to folllow me to my car when I was storming out and attacking me verbally. Do yourself a favor and stay away from this horrible man and from his low class dealership. More