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Nalley Volkswagen

Alpharetta, GA

4.1
270 Reviews

1550 Mansell Rd

Alpharetta, GA

30009

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Showing 270 reviews

March 15, 2025

I had an excellent experience at your dealership. The service was top-notch, and Andre was very professional and helpful. He made a progress the process smooth and enjoyable. More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andre
March 13, 2025

Very clean, friendly people, great customer service waiting area , the only thing that I didn’t like was that the price I was quoted with the cupón was not even close to the price I paid More

by vladimir49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember his name
March 12, 2025

This place is awesome. They don’t push you around extremely professional both the sales manager and Tom were great. They listen to my son‘s need and they delivered with no More

by yfahmane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales manager forgot the name , Tom Finnick
March 02, 2025

Good Dealership with attention and respectful to your choice of vehicle and with good attitude More

by p.deepakpraveen513
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Finnick
March 01, 2025

Good service, polite professionals and they don't put any pressure on you at the time of purchase. I had a great experience with service, especially with the salesperson Tom Finnick, who was attentive and More

by henriquesoares112020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Finnick
February 25, 2025

Richard was super helpful and thorough in explaining what maintenance id need moving forward. Lovely showroom, im a sucker for Volkswagens. More

by William Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
February 22, 2025

I always get good service from Nalley VW. They have taken care of my car since day 1z More

by justinhurst84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard
February 01, 2025

Professional, friendly and effective assessment. I am very happy with the decision I made to go to Nalley. More

by david.cuenca.arbos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Finnick
January 29, 2025

Customer service is Terrible. From the service advisor to the person that wants to scan you into buying a car. More

by mazsheliemc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Osborne
Feb 07, 2025 -

Nalley Volkswagen responded

Your feedback is important, and I’d like the opportunity to understand what happened so we can improve. Please feel free to reach out to me directly—I’d appreciate the chance to make things right. Myshia Hill General Manager Nalley VW of Alpharetta 678-795-3448

January 22, 2025

Very clean good process and the staff was very kind and helpful! I enjoyed the car buying experience here. More

by Bels
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yasir Oraif
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