Back

Nalley Volkswagen

Alpharetta, GA

4.1
245 Reviews

1550 Mansell Rd

Alpharetta, GA

30009

Directions

By Type

Showing 245 reviews

April 14, 2022

Silvia, the agent that helped me with my car was really nice and she also speaks Spanish. The place was very welcoming. More

by miguel soto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Hernandez , Silvia Egan
March 18, 2022

everyone that helped us were great! so glad silvia allowed us an extended test drive over night so we could truly see how much we enjoyed the car! it was a lovely experience More

by evelyndhalter02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Egan
February 02, 2022

Silvia was so helpful and kind. She made the process so enjoyable and was very helpful at helping me find the right car More

by JFA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Egan
November 29, 2021

Went in on Saturday after contacting Silvia via phone to verify availability, and assist my daughter in buying her first new vehicle. We've worked with two other VW dealers in greater Atlanta in the past, More

by Jeff S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Logan - Sales Manager, Silvia Egan, John Prattes
November 07, 2021

Silvia helped me have a great experience buying my first car. The whole process was quick. More

by Morales021200
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Egan
October 21, 2021

We are so pleased with our experience with Nalley VW of Alpharetta. Our most recent purchase is our third VW since 2006, and is by far our best experience. Tom Finnick did an excellent job walking us throu More

by aburnett
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Finnick, John Prattes
October 19, 2021

I’m very happy with the way I was treated at this dealer, specially with Silvia Egan who made me feel very comfortable when we were negotiating, she was very patience, she put no pressure on me and she work More

by enriquej73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Egan
October 14, 2021

Muy feliz! Excelente atención de parte de Silvia! Muy eficiente, fue muy importante recibir atención en español! Muchas gracias. More

by Orianamendoza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Egan, Jerry Mccoy, Tom Finnick, John Prattes, Craig Camay, Robin Salomone, Yasir Oraif, Andrew Krum
Oct 14, 2021 -

Orianamendoza responded

Muy feliz!!!

September 03, 2021

DO NOT TRUST THIS DEALER. The lead with bait and switch. They post Certified Pre-Owned Window stickers, license plates and even on internet auto search boards and then when you are ready to purchase, claim More

by Jim Strothmann
Recommend Dealer
No
Employees Worked With
Jerry Mccoy, John Prattes, Craig Camay
Sep 25, 2021 -

Nalley Volkswagen responded

Jim, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. I would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (770) 629-9081. John Prattes, General Manager

July 03, 2021

Silvia was great in the whole process, advising and guiding… More

by ingjorgecontreras
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Egan
Jul 07, 2021 -

Nalley Volkswagen responded

Thank you again for taking the time to let us know how we did!

2
...