
Nalley Volkswagen
Alpharetta, GA
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A week after buying our new 2023 Atlas at Nalley, we ran into a road hazard on the interstate and blew a tire causing damage to the rear fender and undercarriage. The team at Nalley, specifically Jerry our into a road hazard on the interstate and blew a tire causing damage to the rear fender and undercarriage. The team at Nalley, specifically Jerry our sales rep, John the GM, and Aaron the service manager, were fantastic to work with - they took care of the repairs professionally and went to great pains to ensure the vehicle was in perfect, new-car condition. I so appreciate a business that values its customers and treats them like family! I highly recommend the sales and service teams at Nalley VW in Alpharetta! More
We are very pleased and happy with Nalley VW in Alpharetta, specifically with the superb response and second to none sales experience provided by Silvia Egan. Thanks for everything Silvia! 10 Alpharetta, specifically with the superb response and second to none sales experience provided by Silvia Egan. Thanks for everything Silvia! 100% recommended More
I recently purchased a VW Passat from Silvia Egan, she went above and beyond. She provides an outstanding customer service. I am very happy with my new Passat..Thanks Silvia Egan! went above and beyond. She provides an outstanding customer service. I am very happy with my new Passat..Thanks Silvia Egan! More
They were at the very least honest with me about everything. And unlike some nearby dealerships if the no longer have a car they dont sell it then wait for you to show up so t hey can trybto sell yo everything. And unlike some nearby dealerships if the no longer have a car they dont sell it then wait for you to show up so t hey can trybto sell you a more expensive car. More

everyone that helped us were great! so glad silvia allowed us an extended test drive over night so we could truly see how much we enjoyed the car! it was a lovely experience so glad silvia allowed us an extended test drive over night so we could truly see how much we enjoyed the car! it was a lovely experience More
Went in on Saturday after contacting Silvia via phone to verify availability, and assist my daughter in buying her first new vehicle. We've worked with two other VW dealers in greater Atlanta in the past, verify availability, and assist my daughter in buying her first new vehicle. We've worked with two other VW dealers in greater Atlanta in the past, but Nalley earned our business and loyalty from this point forward. Easy going, no pressure, and they made the deal work for my daughter. When taking delivery, I had the opportunity to speak with the GM, John Prattes, for about 10 minutes, a true gentleman with a glorious attitude on servicing his customers - both external and internal! My son and daughter-in-law have purchased 3 vehicles from Nalley and were treated with the same outstanding service. More