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Nalley Volkswagen

Alpharetta, GA

3.8
246 Reviews

1550 Mansell Rd

Alpharetta, GA

30009

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Showing 246 reviews

February 28, 2021

Great customer service by Silvia, we waited a while to be helped, but she was very attentive of our needs and grabbed us coffee/snacks. Very appreciative of her help purchasing the car we wanted! More

by mbp0010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Egan
Mar 02, 2021 -

Nalley Volkswagen responded

:-) Wow! Thank you for rating us so many stars!

February 19, 2021

Having found a used car of interest through an online listing I submitted my information to be contacted by the dealer (submitted directly to Nalley VW of Alpharetta I might add). This was around 10:00 a More

by tr1251
Customer Service
Price
Recommend Dealer
No
Employees Worked With
Andrew Krum
Mar 13, 2021 -

Nalley Volkswagen responded

Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Here at Nalley Volkswagen Of Alpharetta, we are always looking for ways to improve; we appreciate your input. If you would be willing, please feel free to contact me at (770) 629-9081 to discuss ways we can better serve you in the future. John Prattes, General Manager

February 19, 2021

We had a great experience with Silvia, She helps us with everything we want to know before getting the car, thanks once again for your help. More

by fdezj10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Egan
Feb 22, 2021 -

Nalley Volkswagen responded

We always appreciate positive reviews! Thank you, and happy motoring!

February 18, 2021

Silvia was super awesome! We had a great experience and my brother got the car he absolutely love. Next car we buy will definitely be from Silvia More

by Megaultrasabbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Egan
Feb 20, 2021 -

Nalley Volkswagen responded

Megaultrasabbs, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

February 17, 2021

As a first time car buyer, i was nervous to go through the typical dealer process that i hear about. With Silvia, i had nothing to worry about. She was incredibly helpful and understanding during all of m More

by Juan Tovar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Egan
Feb 20, 2021 -

Nalley Volkswagen responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

February 13, 2021

Sylvia was the best! Very knowledgeable, really warm, felt like an old friend. We had a great time today. I would definitely work with her again and highly recommend you go see her. More

by Kimberjhayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Egan
Feb 15, 2021 -

Nalley Volkswagen responded

Hello Kimberjhayes, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!

February 10, 2021

Great service and the Silvia was absolutely amazing and very helpful. The entire team was very friendly and made the purchase process very easy and comfortable. More

by je.olalde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Egan
Feb 10, 2021 -

Nalley Volkswagen responded

je.olalde, thank you for taking the time to leave us this positive review! Have a wonderful day!

January 28, 2021

We've been working with Nalley VW for almost 8 years and been always fully satisified. Great service and attention to our needs. This is our 6th car with them. More

by Revied75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Egan
Jan 31, 2021 -

Nalley Volkswagen responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

January 26, 2021

Sylvia y an excellent sales person. Knowledgeable of her products, patient and knows how to close the sale. I would not hesitate to purchase another car from her. More

by csf62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Egan
Jan 28, 2021 -

Nalley Volkswagen responded

Hi csf62, thanks so much for rating us so high! Be safe on the road!

January 12, 2021

My wife and I each purchased cars from Nalley VW. Both purchases were the best car buying experiences we have ever had! Thank you Nalley! More

by Nick Lanphier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Mccoy, John Prattes, Craig Camay
Jan 13, 2021 -

Nalley Volkswagen responded

We really appreciate this positive review! Thanks so much!

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