
Nalley Volkswagen
Alpharetta, GA
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Great service and new-car buying experience. Nalley VW didn't have my color on the lot, but went the extra mile to transfer a car from nearby dealer in the same day so I could be on the road in no time. S didn't have my color on the lot, but went the extra mile to transfer a car from nearby dealer in the same day so I could be on the road in no time. Silvia personally drove my car over, and the service team stayed late to get it inspected and ready to go for me. More

Great experience at Nalley Volkswagen Alpharetta. Silvia Egan was a pleasure to work with buying my new Atlas Cross sport. I highly recommend her for your next Volkswagen purchase. Egan was a pleasure to work with buying my new Atlas Cross sport. I highly recommend her for your next Volkswagen purchase. More

Great customer service by Silvia, we waited a while to be helped, but she was very attentive of our needs and grabbed us coffee/snacks. Very appreciative of her help purchasing the car we wanted! helped, but she was very attentive of our needs and grabbed us coffee/snacks. Very appreciative of her help purchasing the car we wanted! More

One of the best processes of purchasing a car. Silvia was so helpful and knowledgeable about each car and trim level and was such a pleasure to work with. Wasn’t planning on leaving with a car, but so happy so helpful and knowledgeable about each car and trim level and was such a pleasure to work with. Wasn’t planning on leaving with a car, but so happy I did! More
Having found a used car of interest through an online listing I submitted my information to be contacted by the dealer (submitted directly to Nalley VW of Alpharetta I might add). This was around 10:00 a listing I submitted my information to be contacted by the dealer (submitted directly to Nalley VW of Alpharetta I might add). This was around 10:00 a.m. I finally received a call around 6p.m. that evening. After exchanging information during that call with Sales Rep Andrew, he committed to go to the Used Vehicle Sales Manager with my offer. I recevied and email from Andrew 24-hours LATER stating his boos wouldn't com e close to negotiating between the 2-prices...theirs and mine. So I e-mailed him back stating his Sales Manager should contact me and perhaps we might find some middle ground, and if so, I would make the 3-hour round-trip to Alpharetta or another location of THEIR CHOOSING. It's been 2-days, and not a peep. Andrew the sales rep made an attempt to create a sale......his Sales Manager could obviously care less as he has been absolutely unresponsive. CRICKETS! At this point, I'm moving on to another Dealer prospect. More
Silvia was super awesome! We had a great experience and my brother got the car he absolutely love. Next car we buy will definitely be from Silvia my brother got the car he absolutely love. Next car we buy will definitely be from Silvia More

As a first time car buyer, i was nervous to go through the typical dealer process that i hear about. With Silvia, i had nothing to worry about. She was incredibly helpful and understanding during all of m the typical dealer process that i hear about. With Silvia, i had nothing to worry about. She was incredibly helpful and understanding during all of my questions. I couldn’t have asked for a better Sales Consultant to complete this purchase with. More

Sylvia was the best! Very knowledgeable, really warm, felt like an old friend. We had a great time today. I would definitely work with her again and highly recommend you go see her. felt like an old friend. We had a great time today. I would definitely work with her again and highly recommend you go see her. More