
Naples Chrysler Dodge Jeep Ram
Naples, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:30 AM - 5:00 PM
Sunday Closed
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I have been to this dealership numerous times and never any problems. This past time I brought my jeep in for having a stiff steering wheel. They kept my jeep for 4 days, I would call for an update and no any problems. This past time I brought my jeep in for having a stiff steering wheel. They kept my jeep for 4 days, I would call for an update and no answer or response. I had to drive to the dealer daily to get an actual update. Before I even brought my jeep in I told them what I thought was wrong because they were clueless and again they did not listen to me (as I am a girl) and told me the problem was it was low on steering wheel fluid. I told them to check that when I brought it in day 1!!!! I had to drive to Nashville the next day, the steering wheel went stiff again. They charged me $200 and did not solve anything. Then I asked another mechanic and he instantly told me the 18s and 19s had a steering wheel problem like this and gave me the tsb code… This dealership is a scam they do not work and they do not do their own research. I was also told because this is a saftey issue it should have been a free service. It was the steering wheel pump causing the issue. Thankfully after 30mins of xxxxxxxx them out they gave me a refund. I will never return to the dealer. There is one in Fort Myers More
Noah and the Service Department did an excellent job taking care of me and my vehicle! Noah definitely goes over the top for his customers and should be rewarded for his efforts!!! Kyle did a nice job taking care of me and my vehicle! Noah definitely goes over the top for his customers and should be rewarded for his efforts!!! Kyle did a nice job on the Jeep and Adam Hoot is a great leader in the Service Department! More
Naples Chrysler Dodge Jeep Dealer negotiated honestly so I could get the best deal for myself and did not attempt to force me into their plan. I could get the best deal for myself and did not attempt to force me into their plan. More
Sales team did nothing to find the vehicle I wanted, and it was already in their inventory. I found it and gave them the info. Then my salesperson wasn’t there when we had a prearranged pick up time. When s it was already in their inventory. I found it and gave them the info. Then my salesperson wasn’t there when we had a prearranged pick up time. When she got back, she told me they hadn’t even started the detailing yet. And that was just the beginning. I was not planning on writing any review since I had nothing good to say, but I have received numerous texts and emails asking me to. The texts said it was a survey, but it took me to a Facebook page. Another one wanted me to sign into Google. Hopefully they will stop asking because it brings up bad memories… More
Excellent attention to the customer. They really went above and beyond to make sure I was informed and well cared for. They really went above and beyond to make sure I was informed and well cared for. More
Easy to get in for routine maintenance - no appointment necessary. Providing an estimate for potentially expensive work eg shock replacement would be appreciated before booking it. necessary. Providing an estimate for potentially expensive work eg shock replacement would be appreciated before booking it. More
My rep Noah was courteous oil change and tire rotation was surprisingly affordable. Air bag recall took longer than expected but I was given a rental so it worked ou. was surprisingly affordable. Air bag recall took longer than expected but I was given a rental so it worked ou. More