Naples Chrysler Dodge Jeep Ram

It's dirty sitting terrible nothing in refreshments rude never vacuum or wash car AWFUL never vacuum or wash car AWFUL More

They had my Jeep for 7 weeks! Little to no communication. Told me my battery terminals need to be replaced at a cost of $500 before they could assess my Jeep. Gave man estimate of Little to no communication. Told me my battery terminals need to be replaced at a cost of $500 before they could assess my Jeep. Gave man estimate of $9000 to fix issue oh have a warranty but it was declined no reason given - oh I paid extra for it hmmm… anyway. Had Jeep towed to a great shop that specializes in Jeeps. Same despairs estimates less than $2000 oh and same terminals still in battery. So… how did they assess it.?!?! Horrible horrible service. Complete scam only out for your money. Oh and I have emailed the GM twice with no response. Unacceptable customer service. I was forced to buy a service plan with Jeep in 2020 but can’t get an appointment for the services. All around awful awful dealership. I’m part of many Jeep groups in the area and all of them know my experience. You guys suck More

Brought my 2018 Grand Cherokee with 33k miles in for warranty repair on the 4wd transfer case & was told the only way to get it looked at sooner than 2 weeks out was to have some “maintenance” done so I warranty repair on the 4wd transfer case & was told the only way to get it looked at sooner than 2 weeks out was to have some “maintenance” done so I agreed to have the fluid changed in both differentials and transfer case (a 100k mile/ $700 service) to address the service light. When I got the car back I was told that they couldn’t fix the problem due to lack of part’s which would take several days to locate. Unfortunately I was headed out of town so was not able to leave the car for repair. Bottom line, the car is still broken and I paid for service I didn’t need. More

Excellent attention from John, he is my chosen seller by preference Excellent attention from John, he is my chosen seller by preference preference Excellent attention from John, he is my chosen seller by preference More

We were 1600 miles away from home, on a holiday weekend and these folks took our vehicle in and fixed us right up. Can't say enough about this group. and these folks took our vehicle in and fixed us right up. Can't say enough about this group. More

Our positive response is based on the individual professionalism of the Service Agent....Noah....believable, reliable and friendly professionalism of the Service Agent....Noah....believable, reliable and friendly More

We had problems with the car right after we brought it in. Called and left messages for our service person and got no response in. Called and left messages for our service person and got no response More

They try to please and work with your every need. You’re treated like royalty, very unusual for a car dealership. thanks for all you do! Chap. You’re treated like royalty, very unusual for a car dealership. thanks for all you do! Chap. More

Great service and experience! I will gladly shop here again. They quickly worked on everything for me. I will gladly shop here again. They quickly worked on everything for me. More

Very thorough with diagnosing problem with vehicle & updating us on vehicle repair process. Our service person Bill was great thru the entire experience updating us on vehicle repair process. Our service person Bill was great thru the entire experience More