Naples Chrysler Dodge Jeep Ram

From the moment I arrived, Natalia and the manager (not sure of his name - think it might have been have been Micha), made me feel very special. Brought my Grand Cherokee in for a software update. I was sure of his name - think it might have been have been Micha), made me feel very special. Brought my Grand Cherokee in for a software update. I was provided with a loaner, which was greatly appreciated. But Natalia and Micha noticed a small paint chip on my rear bumper. Told them that I thought I’d done it by lowering my garage door without having it pulled in far enough when I lowered the door. They offered to fix it at no additional cost. This is what I call exceptional service. Please thank them both for me. Feel free to use me as a reference. I’m a very happy client of Naples Jeep. Thank you. More

Now I get all those derogatory Used Car Salesmen and Car Dealer jokes! Where do they find these people? Dealer jokes! Where do they find these people? More

Extremely attentive from the moment, I walked in, and I love the communication consistently throughout my appointment love the communication consistently throughout my appointment More

I always get great service especially for oil changes and other small services just driving up with out an appointment. other small services just driving up with out an appointment. More

I called late in the week and was able to get a next-day appointment on Saturday. They got be in quickly, figured out what service I did and didn't need and got me out with a washed car in the two hour tim appointment on Saturday. They got be in quickly, figured out what service I did and didn't need and got me out with a washed car in the two hour time estimate they gave me. They also correctly applied discounts reflected in a mailer I had received. More

They were very professional and transparent about everything. The process in buying the truck was simple and they made written promises to repair certain items about the truck that were wrong with it everything. The process in buying the truck was simple and they made written promises to repair certain items about the truck that were wrong with it before I came along. They continue to communicate with me about timelines and parts on order. Very dependable and respectful dealership and staff More

Clean, really professional and friendly people especially my advisor Carlos Castillo, very important good coffee and snacks. my advisor Carlos Castillo, very important good coffee and snacks. More

Natalia is excellent to work with. She is extremely friendly and very responsive to any texts during my Jeeps service. Had an issue with a tire valve the day after I got the Jeep bac She is extremely friendly and very responsive to any texts during my Jeeps service. Had an issue with a tire valve the day after I got the Jeep back. Will (I think that was my tech) came to my house, changed the tire and took it back to the service center. I stopped in the next day and had it put back in. Now that’s service!!! Thank you!!!! Btw, shuttle guy is awesome as well!!! More

I enjoy dealing with your service department staff. Good people, professional and good quality service. Good people, professional and good quality service. More

I just recently was there purchased a new vehicle and had a truck serviced. I will be going back next week to purchase another new truck. a truck serviced. I will be going back next week to purchase another new truck. More