Naples Chrysler Dodge Jeep Ram

Scammed me throughout the process The "paperwork" was done on a computer and I was not shown the whole form as I was asked to sign it. I had them change things and remove several junk The "paperwork" was done on a computer and I was not shown the whole form as I was asked to sign it. I had them change things and remove several junk fees on the computer. I signed the corrected documents. They gave me a thumb drive instead of paperwork. When I reviewed the documents when I got home the errors were still there as well as others. DON'T LET THEM SCAM YOU!!! Do not electronic sign!!! More

Easy and fast purchase! Steve and April were amazing! We just had the best experience at Naples Dodge with Steve. He was awesome! Made everything so easy and fast. Explained everything and made the transa We just had the best experience at Naples Dodge with Steve. He was awesome! Made everything so easy and fast. Explained everything and made the transaction so smooth. I personally am not a fan of buying a car however Steve made it so easy. I highly recommend him. Great guy!! April from the finance department was equally amazing! She walked us thru all the paperwork and explained everything in such a simple manner. She was very very knowledgeable of all aspects of the finance portion. Great experience all around!!! More

poor follow up I brought my car in April I have asked for a maintenance and operating book owners manual. since purchasing along with a second key. Spoke with parts I brought my car in April I have asked for a maintenance and operating book owners manual. since purchasing along with a second key. Spoke with parts person said they would order and others, I am still awaiting booklets. I will not take my vechile here for service since I cant get a simple owners manual. it is NOW Dec.????? More

Daniel was very prompt, courteous and professional. He was also very knowledgeable about the service for my vehicle and what is required for it to be maintained. was also very knowledgeable about the service for my vehicle and what is required for it to be maintained. More

Dealership and Associate review. I found a vehicle online, I drove a considerable distance to view the car. I was greeted by Steve Barry. Very cordial and and knowledgeable . We were I found a vehicle online, I drove a considerable distance to view the car. I was greeted by Steve Barry. Very cordial and and knowledgeable . We were Driving the car within 15 min. Steve did a great job setting me up for the purchase. He was there during every step of the deal Great job! Naples Chrysler Dodge, Excellent selection of New and used Vehicles. State of the art Facility. Nice facility. More

WARRANTY REPLACEMENT ON BATTERY What started out as a sour experience the first day of my trying to get my dead battery replaced, was saved on the second day by Daniel Chmielowski !! What started out as a sour experience the first day of my trying to get my dead battery replaced, was saved on the second day by Daniel Chmielowski !! He took care of me and went beyond the standard.customer service. He knows how to handle a dissatisfied customer, and turn the experience into a positive. I've managed people for may years myself. I think Daniel might be a good fit for a future supervisor/manager. More

Friendly and Efficent Worked with Joe Cali; who was polite , knowledgeable and worked hard to make the deal happen. Joe made the process efficient from start to finish. Wi Worked with Joe Cali; who was polite , knowledgeable and worked hard to make the deal happen. Joe made the process efficient from start to finish. Will work with him and his team again on future vehicles and would recommend him and his team to others. Excellent Service! More

Satisfied Customer I am pleased to write this review.-- NO MORE A DISAPPOINTED BUYER. The short version was I purchased a used car which turned bad very quickly. The I am pleased to write this review.-- NO MORE A DISAPPOINTED BUYER. The short version was I purchased a used car which turned bad very quickly. The service team at this dealership is by far the best! (Shout out to Mike R. and Bob) They did everything they could, however when the situation kept getting worse (anyone ever see Money Pit) I reached out to Tony Gomez the District Manager. At first, I was extremely angry and Mr. Gomez immediately calmed me down with courtesy, understanding, and professionalism. Tony offered to work with me on a path forward that would leave me satisfied with purchasing and servicing a vehicle from Naples Chrysler Dodge Jeep Ram. The resolution was amendable to both parties and the level of professionalism from Tony, Shawn (Sale Manager) Terry (sales) and Philp (finance) was beyond exceptional. Tony and the team turned a very bad experience into a positive one which warranted me taking the time to commend them and write a review. Thanks Team! More

2019 Dodge Challenger purchase Steve Barry was my sales rep. He is amazing and very fun to chat with. He worked with me and put me into my dream car with all the upgrades and color Steve Barry was my sales rep. He is amazing and very fun to chat with. He worked with me and put me into my dream car with all the upgrades and color I was looking for. Not only that, he took time the next day to walk me through each and every aspect of my car and it’s capabilities. If you are looking for a new ride, ask for Steve. I will always use him as long as he is there! Phil my finance guy did an amazing job getting the right loan and interest rate for me. I am very pleased with him. Great guys! More

Friendly, Fast, and Efficient I needed an oil change and my tire pressure was low in all four tires. Because I was planning on driving four hours the following day, it was very imp I needed an oil change and my tire pressure was low in all four tires. Because I was planning on driving four hours the following day, it was very important to me that I get my Jeep taken care of the same day the warning symbols lit up. I called ahead and they told me I could bring it right in. They had it fixed within a couple of hours and called me as soon as it was done. Daniel was very nice, fun to chat with, etc. More