Naples Chrysler Dodge Jeep Ram

We had a such a great experience at Naples Dodge yesterday! After a week long search and online price deception at other dealershmetwith our Sales person Brendan, He knew our price point, had the ca yesterday! After a week long search and online price deception at other dealershmetwith our Sales person Brendan, He knew our price point, had the car ready to show when we pulled up. Test drive and all went well, very hot day, and we thought the A/C could blow a little colder.. Sean took the vehicle to shop right away had the A/C charged and went out of their way to make sure it was to our liking.. it Blew ..ICE COLD , the deal was exactly what they quoted. No surprises, Signed Chilled and Delivered! Brendan, Sean and April thanks so much! I highly recommend this dealership you all make a great team! More

Ive bought many cars and it has always been a pain. Sean made this experience a pleasure. I left knowing how to work all of the features in the car that i can never figure out by myself. He really took his made this experience a pleasure. I left knowing how to work all of the features in the car that i can never figure out by myself. He really took his time hepling me. So thank you sean! Youve made me a fan for life! More

Outstanding Customer Service ending with a great deal for me Very professional, timely and honest from the start to finish of the buying process. Lina provided all requested details on the purchased vehicle. Ste Very professional, timely and honest from the start to finish of the buying process. Lina provided all requested details on the purchased vehicle. Steve (Sales) arranged great deal on the trade in and Philip closed the finance deal. More

My service rep was the best. He was knowledgeable with a good rapport. It’s going to take a lot to make me a fan of this new dealership but this rep is inching me back to being a customer good rapport. It’s going to take a lot to make me a fan of this new dealership but this rep is inching me back to being a customer More

We had a leaking engine fluid reservoir and our engine temperature gauge was indicating a hot engine temperature.. Luckily we knew where the Chrysler Dealer is and had them check out the problem. John Tho temperature gauge was indicating a hot engine temperature.. Luckily we knew where the Chrysler Dealer is and had them check out the problem. John Thompson was particularly helpful in getting the part ordered and installed within a couple of days. Thank you, JT! More

Came In looking for a car for my mother I spoke with Sean he had a great attitude and provided exceptional vip service I will be back with my mother and I appreciate Sean for taking his time to talk to me. he had a great attitude and provided exceptional vip service I will be back with my mother and I appreciate Sean for taking his time to talk to me. More

unprofessional, worked with Two different people. As a whole I feel the ball was dropped. I had a scheduled appointment on Tuesday at 10:00 am. After waiting 24 hrs after my appointment I was informed by whole I feel the ball was dropped. I had a scheduled appointment on Tuesday at 10:00 am. After waiting 24 hrs after my appointment I was informed by a service manager that the appointment can vary 24-48hrs after my appointment time and I could go some where else if I wanted it looked at faster. If I knew this I would have dropped it off Friday before the appt to make it for the appointment on Tuesday. This was not mentioned at the time of making the appointment with a customer service agent. On Thursday at 3pm I was advised my jeep would be ready for pick up Friday afternoon by text. I never received a phone cal telling me the problem only that it was under warranty and would be ready. Friday after I finally received a call stating it would not be ready as they were waiting on parts and should be done Saturday around 10am. I never received a call or text stating the car was ready until I finally went to The service department in person for my keys around 3pm on Saturday. i feel the ball was dropped in the customer service aspect and that more of a effort to keep a standing appointment should be kept. More

Everyone in the office was Very efficient. This is my Third vehicle here! I will be back! Steve was awesome, professional, personable and down to earth. Third vehicle here! I will be back! Steve was awesome, professional, personable and down to earth. More

Great fast service. Very nice people will go back! They were very efficient and did a great job. In and out no waiting and there to greet you immediately were very efficient and did a great job. In and out no waiting and there to greet you immediately More

Had a “walk-in” oil change on a Saturday. Very friendly Had a “walk-in” oil change on a Saturday. Very friendly / helpful service with only a short wait - they even replaced and programmed a lost Jeep key. Had a “walk-in” oil change on a Saturday. Very friendly / helpful service with only a short wait - they even replaced and programmed a lost Jeep key. More