Naples Chrysler Dodge Jeep Ram

Service standard inadequate I have never been overly impressed with the service at this dealership. There is a large turnover in service technicians, which is never a good sign. I have never been overly impressed with the service at this dealership. There is a large turnover in service technicians, which is never a good sign. Communication is poor, and service appointments are overly lengthy at best. I prefer doing major service at the dealership, Bill Marsh, in Traverse City, Michigan. They get me in and out and fix the problerms. More

Great Service! Brian in the service department was very helpful and professional. Great to deal with! Service was prompt and the shuttle service is such a help. Brian in the service department was very helpful and professional. Great to deal with! Service was prompt and the shuttle service is such a help. More

Service I was told 1 1/2 hour for an oil change and recall. I returned 3 hours later and nothing had been done. I was now informed they sent photos on the rec I was told 1 1/2 hour for an oil change and recall. I returned 3 hours later and nothing had been done. I was now informed they sent photos on the recall and Jeep has not gotten back to them. They still have not called me 5 days later. The service guy assigned to me I have yet to meet. This is my 2nd Jeep And Ryan was wonderful yet I will not return to this dealership because of the service. More

Felt like I was treated fairly. After a bad experience at another dealer. Craig treated me respectfully. I don’t like that I didn’t get a copy of the items that are still due me. A After a bad experience at another dealer. Craig treated me respectfully. I don’t like that I didn’t get a copy of the items that are still due me. A scratch repair and trim replacement part. More

Jeep Jeep! I had a great experience working with Fernando at the Dodge Naples dealership. He was quick and made sure I ended in in the car and price range I desi I had a great experience working with Fernando at the Dodge Naples dealership. He was quick and made sure I ended in in the car and price range I desired. I couldn’t have asked for a better experience. More

Hassle free My experience was quick and easy. Fernando was very personal. He helped me get into the vehicle I wanted in no time. I work two jobs so I had to make My experience was quick and easy. Fernando was very personal. He helped me get into the vehicle I wanted in no time. I work two jobs so I had to make this happen between jobs. That's what Fernando promised he would do, and he delivered on his promises. More

Comfortable buying experience Very nice people to deal with, no pressure from the sales end to the final paperwork. I like the way they sell cars and plan on having a long term rel Very nice people to deal with, no pressure from the sales end to the final paperwork. I like the way they sell cars and plan on having a long term relationship with this dealer. More

They did a nice job getting what I asked for. I went to many dealerships and this one found the vehicle I wanted at a price I was happy paying. They were friendly, honest, and easy to work with. I I went to many dealerships and this one found the vehicle I wanted at a price I was happy paying. They were friendly, honest, and easy to work with. I would easily recommend a friend. More

Oil change 2818 Jeep Grand Cherokee. At first I was very annoyed about the no apt policy but it all worked out in the end. 45 min c vs 90 minutes 2818 Jeep Grand Cherokee. At first I was very annoyed about the no apt policy but it all worked out in the end. 45 min c vs 90 minutes More

Great service Sergio was very helpful and kind. He kept me informed as my vehicle was being serviced. The service was completed quickly. I was presently surpri Sergio was very helpful and kind. He kept me informed as my vehicle was being serviced. The service was completed quickly. I was presently surprised when I picked my vehicle up and was told a recall had been handled as well which saved me a trip of coming back at a later date! More