Naples Chrysler Dodge Jeep Ram - Service Center

Laura was extremely helpful - she has always taken care of me when I take my vehicle. She provides great customer service and she’s very attentive. of me when I take my vehicle. She provides great customer service and she’s very attentive. More

Laura Velasquez was a great service advisor. Very communicative with everything. Prices on parts however were exorbitant and I declined several items due to this. Very communicative with everything. Prices on parts however were exorbitant and I declined several items due to this. More

Stephanie is an excellent service writer. She was great! Follow up was greatly appreciated. She was also very nice. She was great! Follow up was greatly appreciated. She was also very nice. More

Process was well managed, clean and neat. Sitting outside to wait was nice. Service was prompt. Sitting outside to wait was nice. Service was prompt. More

Brought my 2015 Ram 3500 in for recalls and to have the fluids checked and oil change. One recall was for the drag link, the tech stated on the phone he could not replace and had to weld it. Welds barely fluids checked and oil change. One recall was for the drag link, the tech stated on the phone he could not replace and had to weld it. Welds barely penetrated metal, and fresh oil all over the underside of my truck where it seems was spilt, front and rear differential plugs never removed to check fluid as requested. Gave them one more chance and they blew it again, dealer an hour away will continue working on my vehicles. After speaking to Ram Corporate, they mention if the nut was loose the drag link should have been replaced and they are now replacing it through other dealer. Corporate has stood up and been very helpful through this ordeal More

Honest and reliable. Service agents are excellent in updating you on your vehicle’s status. Service agents are excellent in updating you on your vehicle’s status. More

Although I wasn't happy about the time for the appointment and the rental car amounts, I'm not seen the engine 's light on. I feel like a good job as been done. Thank you! appointment and the rental car amounts, I'm not seen the engine 's light on. I feel like a good job as been done. Thank you! More

Employees are very courteous, knowledgeable in what they're doing with a great customer service. they're doing with a great customer service. More

The dealer is good, as are its employees, given the parent company constraints they operate within. Stellantis business model is problematic as it IS NOT customer centric. parent company constraints they operate within. Stellantis business model is problematic as it IS NOT customer centric. More

My person Christine was AMAZING. Her customer service skills are beyond excellent. I needed to bring my car back and wanted to deal with her only. Her customer service skills are beyond excellent. I needed to bring my car back and wanted to deal with her only. More