Naples Chrysler Dodge Jeep Ram - Service Center

Daniel at Naples Chrysler was very professional. He provided excellent customer service and answered all my questions. He is a credit to your organization. Hire more people like him. provided excellent customer service and answered all my questions. He is a credit to your organization. Hire more people like him. More

Rudy help me to pick the right tires for my car ! Also give 1 tire for free in my Toyota Highlander great services I will bring my car again for any services give 1 tire for free in my Toyota Highlander great services I will bring my car again for any services More

This place is awesome!!! Everyone is professional and willing to help. Rudy always takes immediate action to assist and is very professional. I definitely recommend this place. willing to help. Rudy always takes immediate action to assist and is very professional. I definitely recommend this place. More

John, the dealership service professional that handled our service call was professional, courteous and pleasant to deal with. Our service appointment was without issue and we have no concerns or complain our service call was professional, courteous and pleasant to deal with. Our service appointment was without issue and we have no concerns or complaints. More

Bought my 2008 Jeep Liberty in for a trans axle replacement . Took a few days because the part had to come from Orlando. The mechanic noticed a incorrect brake caliber installed , provide pics to replacement . Took a few days because the part had to come from Orlando. The mechanic noticed a incorrect brake caliber installed , provide pics to show. I was satisfied with the repair .also the service manager John Woodward is very informative and courteous a great employee to do business with. More

Tyrone Morgan at Naples Dodge is the best. He communicated with me every step of way. I would highly recommend them for all service needs. communicated with me every step of way. I would highly recommend them for all service needs. More

Brought my Ram 1500 in for a recall.Fast courteous customer service Mike Sullivan took care of me. Truly a prince among men. Couldn't be more pleased. customer service Mike Sullivan took care of me. Truly a prince among men. Couldn't be more pleased. More

The worst experience ever !! I came in for 80000 miles check and nothing has been done professionally!! The oil change light it’s on even after they told me they changed the oil and not only that !!! N check and nothing has been done professionally!! The oil change light it’s on even after they told me they changed the oil and not only that !!! Never goin back again!! More

Service dept is great! Parts department needs employees who know what going on! Needs to have more Chrysler and JEEP training on what new and expectations of them who know what going on! Needs to have more Chrysler and JEEP training on what new and expectations of them More

Bad first impression Very first person I came into contact with was extremely rude (Rudy Vargas), did not listen to me or help me through my first service with the dealers Very first person I came into contact with was extremely rude (Rudy Vargas), did not listen to me or help me through my first service with the dealership. Several others came outside to review an issue I have been having with my stereo and basically laughed at me and discounted my concerns. The only reason, I gave two stars is that I finally found a service advisor willing to listen and helped me. I also was able to speak to the service manager and he listened which I appreciate, but I found no other response to the complaint like a sincere apology from the initial service advisor that was rude to me. It was like pulling teeth to get them to review and try to address my stereo issue. They ended up saying nothing could be done. My solution was to remove the subwoofer myself and I will order a new one so I can listen to music. The bass was overwhelming even with it turned down. For the oil change my experience was very different. Daniel is awesome, patient and empathetic. Thanks Thanks More