Naples Chrysler Dodge Jeep Ram - Service Center

The service needed was completed as requested. The Service Rep. took time to go over repairs. The Service Rep. took time to go over repairs. More

Great working with staff. Very knowledgeable and professional. Enjoyed our experience. Thank u to everyone who helped us. Very knowledgeable and professional. Enjoyed our experience. Thank u to everyone who helped us. More

Purchased a new Grand Wagoneer L, the vehicle had a vibration at highway speed, returned vehicle back to dealer, after several days the service department told me the tires were bad and needed to be re vibration at highway speed, returned vehicle back to dealer, after several days the service department told me the tires were bad and needed to be returned to Pirelli, since it was a tire issue (brand new vehicle with less than 500 miles) it could take up to 6 weeks and they would not be able to offer a loaner. I drove up to the dealership and asked the service advisor for assistance, this was not acceptable. He got the sales manager involved who approved having the tires swapped out. I don’t understand why the dealership did not manage this situation appropriately without me having to push. If the vehicle had a bad alternator, the dealership would have a replacement installed immediately and not have to wait for the manufacturer of the alternator to be swapped out. More

I would give 5 stars but I have to go back bc tech put my 3rd break light on backwards 3rd break light on backwards More

I don't like having to write 15 words but since you're asking me to I will say this dealership is knowledgeable, my service advisor was very cordial, informative, giving me great service and solving my pr asking me to I will say this dealership is knowledgeable, my service advisor was very cordial, informative, giving me great service and solving my problem. More

I deal with Justin and Brian and I always prefer Christian to work on my 22 Hellcat Redeye and my 23 Ram 1500 Limited Ecodiesel. I drive one hour (one way) to come to this dealership due to those 3 Christian to work on my 22 Hellcat Redeye and my 23 Ram 1500 Limited Ecodiesel. I drive one hour (one way) to come to this dealership due to those 3 people! More

Kelli was great to work with made my experience painless they got the truck in and out done and I was very happy they got the truck in and out done and I was very happy More

Wow! The service department has improved so much! Minimum hold and transfer times, easily made appointments. Got offered a complementary Hertz car for wa The service department has improved so much! Minimum hold and transfer times, easily made appointments. Got offered a complementary Hertz car for warranty work, although did not use it. Got video updates and recommendations. Overall best service experience in the area Happy with the new service team and happy to have a decent alternative in SWFL. Kelly and Tatiana were a cohesive team pitching in in to help each other. Please hire more like this!! More

Tom was on point, answered our questions & worked with the sales department to handle all questions. the sales department to handle all questions. More

Courteous, prompt and informative. The dealership spoke to me at every step of the process. The dealership spoke to me at every step of the process. More