Naples Chrysler Dodge Jeep Ram - Service Center

Purchased a 2024 Grand Cherokee on March 5, 2024. I give my sales rep Sawyer Scandore 5 stars for helping out fixing a small dent and some issues with the paint on vehicle. I only received one key wh I give my sales rep Sawyer Scandore 5 stars for helping out fixing a small dent and some issues with the paint on vehicle. I only received one key when I picked up the new car and I was promised a second key would be ordered. I have not received my second key. At this point I would like to hear from the manager, Jonathan Pekar who signed the IOU one key. Frank Ulip More

Well, I called Justin to see if he'd be interested in buying my truck and he sent me to Bill. And the process was pretty quick. buying my truck and he sent me to Bill. And the process was pretty quick. More

The service agent was excellent but had an issue with the actual service .the oil change oil leaked. Doubled the gasket. Took 1:30 to correct. actual service .the oil change oil leaked. Doubled the gasket. Took 1:30 to correct. More

I’ve never had a dealership make a appointment 3 weeks out not to work on my car but only to drop it off and be told, “we should get to it in a couple days”. Save yourself the trouble and go elsewhere. Ap out not to work on my car but only to drop it off and be told, “we should get to it in a couple days”. Save yourself the trouble and go elsewhere. Appointments are for work getting done. I don’t need an appointment to have my car sitting around your shop waiting for you to get to it. More

My 4th leased vehicle @ Naples Jeep Chrysler Dodge and came away very pleased with another terrific Dodge Truck! came away very pleased with another terrific Dodge Truck! More

I made an appointment and I specified for a warranty recall replacement part. I arranged for someone to stay with my wife and a friend to follow me for the appointment drop off. When I arrived I was tol recall replacement part. I arranged for someone to stay with my wife and a friend to follow me for the appointment drop off. When I arrived I was told that the recall part had been back ordered for months and they would put me on a wait list. This is something your service department knew prior to my appointment and I should have been informed. More

The wait for the service appointment was long, but once there my problem was resolved promptly there my problem was resolved promptly More

Carlos was the best. He helped me tremendously. I can’t thank him enough for this. He helped me tremendously. I can’t thank him enough for this. More

Excellent service! My advisor did an excellent job communicating with me throughout the process. Thank you! My advisor did an excellent job communicating with me throughout the process. Thank you! More

Great service. Brought my vehicle for an oil change but they also did some recalls Thank you Brought my vehicle for an oil change but they also did some recalls Thank you More