Naples Chrysler Dodge Jeep Ram - Service Center

In general, I have not been pleased with the service dept. However, I was pleased with the way they handled my repairs this time. dept. However, I was pleased with the way they handled my repairs this time. More

all good everything was just fine and service was just great word yep ok ok ok ok great word yep ok ok ok ok More

Everything was quick and painless. Work was done at decent time with no hidden agendas Work was done at decent time with no hidden agendas More

I had a tire losing air. It had a nail in it. Carlos handled the claim and the situation quickly and efficiently, and kept me up to date via phone. He and the team provide It had a nail in it. Carlos handled the claim and the situation quickly and efficiently, and kept me up to date via phone. He and the team provided excellent service. More

I was treated professionally and with respect. My vehicle was serviced almost Immediately and I didn’t have to wait long. My vehicle was serviced almost Immediately and I didn’t have to wait long. More

Service was great, my service advisor Wyatt does a great job in getting you in and out quickly job in getting you in and out quickly More

It has always been a pleasure working with the people at Naples CDJR. Dave Landi has always been a great help with explaining anything I need help with. I constantly recommend friends and family to reach Naples CDJR. Dave Landi has always been a great help with explaining anything I need help with. I constantly recommend friends and family to reach out to Dave whenever they need a new vehicle. More

Great Job to the service team. Quick response and fixed the problem completely, would recommend. Quick response and fixed the problem completely, would recommend. More

We were over a barrel as we were out of state and on vacation with our motorhome. We needed to get the repair done ASAP so we could continue with our vacation. The repair was completed in one day, for vacation with our motorhome. We needed to get the repair done ASAP so we could continue with our vacation. The repair was completed in one day, for which we are grateful. The bill, however, of over $2500, astounded us. This seemed really excessive for replacement of a failed oil pressure switch. We had to take it on faith that the related work (removal of the intake, replacement of the oil filter adapter, gaskets) was necessary and fairly priced. My gut feeling was that the repair might come to $400 - $500 or even $700 - $800, so we were stunned by the bill of over $2500. Considering our position I did not feel that we were in a position to argue or quibble. The prospect of paying an additional $75 (3%) to use a credit card did not sit well either, so I paid with a check. This is why I would never recommend anyone go to a dealership unless money is no object or the situation does not make it practical to seek out an independent shop. That’s the position we were in. I’m just glad we got it taken care of and we could get on our way. More

It was a pleasure dealing with your staff. I generally don’t return to the dealership after the initial purchase, but, you may have changed my mind. Thank you. I generally don’t return to the dealership after the initial purchase, but, you may have changed my mind. Thank you. More