Naples Mazda - Service Center
Naples, FL
1,084 Reviews of Naples Mazda - Service Center
Waited for 3 hours and had to check with the staff about the progress of my maintenance - only oil change was performed for 3 hours even though I have specified brake pad change as well. the progress of my maintenance - only oil change was performed for 3 hours even though I have specified brake pad change as well. More
My only issue was I had. 9:15 appointment and I waited for the car. It didn't move or was looked at it for almost one hour. People who pulled in behind me seemed to betaken a 9:15 appointment and I waited for the car. It didn't move or was looked at it for almost one hour. People who pulled in behind me seemed to betaken ahead of me. More
Friendly, professional, great communication, and always a pleasure. I will continue to have my car serviced there as long as Roger & Raquel work there. pleasure. I will continue to have my car serviced there as long as Roger & Raquel work there. More
Complete lack of communication Dropped car @ 900 never heard a word till I called @ 130 still not looked at Called @ 245!for update told AREONNA busy would call back never heard Finally got ahold of her w heard a word till I called @ 130 still not looked at Called @ 245!for update told AREONNA busy would call back never heard Finally got ahold of her would call me at 330 with update never heard went to dealership at 430 quote AREONNA says Just about to call you. Tech pulled up with car @ 445 . Terrible lack of communication an all day Car sat for 5.5 hrs w/ o getting looked at Absolutely worst experience at Naples Mazda More
Gave my wife her car back with the tire light on. We didn't bring it there with the light on and it didn't have a tire issue before you serviced it We didn't bring it there with the light on and it didn't have a tire issue before you serviced it More
Service dept much better than any experience I ever had at this dealer Service was fantastic at this dealer Service was fantastic More