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Naples Mazda - Service Center

Naples, FL

4.5
1,199 Reviews

1,199 Reviews of Naples Mazda - Service Center

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August 28, 2025

Amazing customer service I’m very pleased with the attention to detail and the quick time to finish the job. More

by bel_ana87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2025

The Counter was courteous, respectful and efficient. My only complaint is that it took too long. More

by cwolf18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady Nehf
August 25, 2025

I’m very happy with the attention in the customers services it’s very helpful for me More

by STERSON8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 23, 2025

The staff is so friendly and accommodating. I appreciate how everyone seems to work together so nicely. More

by MARI3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Falzarano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Lobos
August 22, 2025

Naples Mazda does a great job of seeing your vehicle in a timely manner and getting it done quickly. Everyone is helpful and friendly. More

by JEANCASTELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 22, 2025

Every one was very nice, I didn’t had to wait a long time , they took care of everything on a very professional level. More

by noemail_2392872845
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2025

Roger is extremely professional. The best service rep Mazda has ever had by far. Roger should train the rest of the staff on how to do customer service. More

by Michael Cx9
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Hess
August 21, 2025

I thought I might have a problem with the undercarriage of a car I had purchased. I brought it in, and they were kind enough to put it up on a lift and take a look at everything and get it back to me in sh More

by dptlarsons@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2025

Check in was fast. Service advisor was courteous and knowledgeable. Service completed in a timely fashion. More

by jmbilik9637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2025

The work was done quickly and I was kept informed on all the progress and potential problems. More

by mmmelmax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danniela Alves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noah Ryan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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