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Naples Mazda

4.4

38 Lifetime Reviews

6387 Airport Pulling Rd N, Naples, Florida 34109
Call (239) 597-9607

38 Reviews of Naples Mazda

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January 05, 2019

"Great Experience Buying Our New 2019 CX-9"

- HappyNaplesBuyers

Just had a great experience with Naples Mazda and Phil Falzarano. We were shown the perfect car for our needs, the 2019 CX-9, and Phil explained the vehicle in-depth, walking us through every feature. The valuation of my trade-in was fair and we just drove away with our new car. I recommend Phil Falzarano and Dave Kruse for helping us in this process.

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Recommend Dealer
Yes
Employees Worked With
Phil Falzarano
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dave Kruse
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dan Rake
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 21, 2018

"Not Your Parent's Dealership"

- Sammsash

Growing up I always heard about how much of a headache going to car dealerships was and having to deal with the stereotypical greasy car salesman. You know, the one that seems to have their fingers crossed behind their backs while touting that they can give you the best deal? At Naples Mazda that is not the case. I researched every crossover/SUV and shopped around for 2-3 weeks before I made my decision and Naples Mazda made my dreams a reality. Professional, personal and knowledgeable staff are just a few of the great traits that they display. I ended up having to work with 2 salesman due to scheduling but they both made sure I got the best deal on my 2018 Mazda Cx-5 Touring with the preferred package and walked out with a smile on my face. Thank you so much. I'll be sending people your way. Shout out to April as well!

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Recommend Dealer
Yes
Employees Worked With
Dave Kruse
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Johnathan Nederostek
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Leo Oliveira
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 02, 2018

"Consistent, superior sales and service!"

- JHennessycx5

We've known Jim for over 4 years, and have purchased 2 new CX-5's from him. He's very patient, knowledgeable, accessible, and really listens & understands his customers needs. We highly recommend him, and when it's time to replace our current vehicles, we will be back to see Jim again.

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Recommend Dealer
Yes
Employees Worked With
Jim Atashian
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 21, 2018

"SCAM ARTISTS"

- BILL

Your dealership in Naples defrauded me Tom Jahn, the car salesman did the shell game with the Carfax report, he had me sign off on it and then did not give it to me until today (one week after purchase).. The finance guy sold me 5 years of guarantee saying "That the car only had a few months left on the 36 month guarantee". When it actually has 13 months left. The car had been wrecked even though it only had 7,000+ miles on it. Both of these representatives were very deceitful and I want my money back!!!!! I will not start my social media campaign against your dealership until the first of next week, to give you an opportunity to make it right. Bill

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Recommend Dealer
No
Employees Worked With
TOM J. AND
July 24, 2018

"Very dishonest "

- Zulufoxtrot29

Everything was wrong. I got screwed. I'm a veteran and this is what they do. I got the feeling the car was switched and when I drove of there was 107 miles on my bare bones car. Beware of them.

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Recommend Dealer
No
Employees Worked With
Tom Ashman
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Jonathon , Bill Eskridge
July 13, 2018

"Still Paying the Price"

- Senior Citizen Scammed and still paying the price

Louis Small, finance manger at Naples Mazda, scammed me into signing documents and warranties that I did not want or need. His only defense was "you can cancel them". When I complained more about it his reply was "you just don't get it, you are missing the point" REALLY? Oh sure I can cancel them but 2 months later I am still trying to get the refund. Multiple phone calls! Every week! And I don't GET the money back, it goes to the lender. So my payments are $60 higher than they should have been. Stay away from this place!

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Recommend Dealer
No
Employees Worked With
Louis Small
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Steve Durst
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Andrea Tercero
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 04, 2018

"Wonderful experience!"

- Simona

Mr. Cali was very helpful when I need it to trade in my leased car. He made sure that I got the best deal. I am a longtime customer and this was the 3rd car I had leased from this dealership. Thank you again!!!

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Recommend Dealer
Yes
Employees Worked With
Joe Cali
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
April 20, 2018

"Purchase of a new Mazda"

- 2018mazdacs3

Both Jonathan Nederostek and Dan Gullick made our purchase an extremely happy one. This dealer is outstanding both for sales and service. We can't recommend them highly enough. Definitely the place to go in Naples if you're looking for a car.

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Recommend Dealer
Yes
Employees Worked With
Dan Gullick
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 08, 2018

"DISHONEST SCAM ARTISTS!!"

- Jay123

I would NOT recommend Naples Mazda to anyone! They're the most dishonest, deceitful dealership that operates using LOTS of "bait and switch" business practices! BEWARE of the service department too. Worst dealership!!!!!! SLICK and DISHONEST!!!

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Recommend Dealer
No
Employees Worked With
Jim Atashian
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Joe Cali
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dan Gullick
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
David Landi
1.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Carrie Bloomer
January 21, 2018

"Excellent dealer experience!"

- Richard

Purchased a like new used vehicle from this dealership. Can not say enough about the dealership employee team. Great staff and friendly no pressure attitude. They answered every single question honestly, including a follow-up after sale question by phone. Would definitely utilize this auto dealership in the future if I am looking for another purchase. Thanks again for the friendly and warm experience.

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dave Kruse
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dan Gullick
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dan Rake
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Conrad, (finance)
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