Naples Mazda

Just had a great experience with Naples Mazda and Phil Falzarano. We were shown the perfect car for our needs, the 2019 CX-9, and Phil explained the vehicle in-depth, walking us through every feature. The valuation of my trade-in was fair and we just drove away with our new car. I recommend Phil Falzarano and Dave Kruse for helping us in this process.

Growing up I always heard about how much of a headache going to car dealerships was and having to deal with the stereotypical greasy car salesman. You know, the one that seems to have their fingers crossed behind their backs while touting that they can give you the best deal? At Naples Mazda that is not the case. I researched every crossover/SUV and shopped around for 2-3 weeks before I made my decision and Naples Mazda made my dreams a reality. Professional, personal and knowledgeable staff are just a few of the great traits that they display. I ended up having to work with 2 salesman due to scheduling but they both made sure I got the best deal on my 2018 Mazda Cx-5 Touring with the preferred package and walked out with a smile on my face. Thank you so much. I'll be sending people your way. Shout out to April as well!

We've known Jim for over 4 years, and have purchased 2 new CX-5's from him. He's very patient, knowledgeable, accessible, and really listens & understands his customers needs. We highly recommend him, and when it's time to replace our current vehicles, we will be back to see Jim again.

Your dealership in Naples defrauded me Tom Jahn, the car salesman did the shell game with the Carfax report, he had me sign off on it and then did not give it to me until today (one week after purchase).. The finance guy sold me 5 years of guarantee saying "That the car only had a few months left on the 36 month guarantee". When it actually has 13 months left. The car had been wrecked even though it only had 7,000+ miles on it. Both of these representatives were very deceitful and I want my money back!!!!! I will not start my social media campaign against your dealership until the first of next week, to give you an opportunity to make it right. Bill

Everything was wrong. I got screwed. I'm a veteran and this is what they do. I got the feeling the car was switched and when I drove of there was 107 miles on my bare bones car. Beware of them.

Louis Small, finance manger at Naples Mazda, scammed me into signing documents and warranties that I did not want or need. His only defense was "you can cancel them". When I complained more about it his reply was "you just don't get it, you are missing the point" REALLY? Oh sure I can cancel them but 2 months later I am still trying to get the refund. Multiple phone calls! Every week! And I don't GET the money back, it goes to the lender. So my payments are $60 higher than they should have been. Stay away from this place!

Mr. Cali was very helpful when I need it to trade in my leased car. He made sure that I got the best deal. I am a longtime customer and this was the 3rd car I had leased from this dealership. Thank you again!!!

Both Jonathan Nederostek and Dan Gullick made our purchase an extremely happy one. This dealer is outstanding both for sales and service. We can't recommend them highly enough. Definitely the place to go in Naples if you're looking for a car.

I would NOT recommend Naples Mazda to anyone! They're the most dishonest, deceitful dealership that operates using LOTS of "bait and switch" business practices! BEWARE of the service department too. Worst dealership!!!!!! SLICK and DISHONEST!!!

Purchased a like new used vehicle from this dealership. Can not say enough about the dealership employee team. Great staff and friendly no pressure attitude. They answered every single question honestly, including a follow-up after sale question by phone. Would definitely utilize this auto dealership in the future if I am looking for another purchase. Thanks again for the friendly and warm experience.