Naples Mazda - Service Center
Naples, FL
1,128 Reviews of Naples Mazda - Service Center
Nice area to wait inside. Communication was poor. When I dropped off my vehicle I was told they would try to have the service completed in 1 hour and 15 minutes. After 1 ho Communication was poor. When I dropped off my vehicle I was told they would try to have the service completed in 1 hour and 15 minutes. After 1 hour and 45 minutes I asked an employee in the service department when my vehicle would be ready. I was told 20 minutes. 45 minutes later my vehicle was ready. I received no other communication about how long the service would take. I waited 2 hours and 45 minutes for an oil change and tire rotation. I would not have waited at the dealership had I known how long it would take. More
We've always gotten good service handled by an excellent crew. They work together and take care of the customers needs. Place is always clean. I just wish they'd move the cappuccino machine back to the sh crew. They work together and take care of the customers needs. Place is always clean. I just wish they'd move the cappuccino machine back to the showroom! More
Worst oil change ever. Took 3 hours. Charged me far more than the coupon I was using. I had to pry information from the staff to find out what went wrong. Will never go bac Took 3 hours. Charged me far more than the coupon I was using. I had to pry information from the staff to find out what went wrong. Will never go back. More