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Naples Mazda

Naples, FL

4.5
3,009 Reviews
At Naples Mazda we strive to exceed your expectations while providing you with the Ultimate Mazda Experience! Whether you are looking for a new or pre-owned vehicle, you can have the piece of mind that our VIP Sales Specialists will help you through the entire process. Our customers' loyalty is our greatest accomplishment. Discover why our customers say we are worth the drive. What sets Naples Mazda apart from the competition? Mazda USA Presidential Award Dealer Winner of the Mazda Gold Cup Award! Live Market Pricing Assortment of available Specials & Lease Deals Low pressure New & Used Car Sales Selection of Used Cars Under $15,000 Mazda Service Center that services all makes/models Free Wi-Fi while you wait Kid's playroom & video games Pet Friendly, Family-Owned & Operated Dealership atmosphere Conveniently located in Naples behind Lowe's; close to shopping, food and movies (for those waiting in our service department) Naples Dodge Chrysler Jeep Ram is our sister dealership located next door
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6387 Airport-Pulling Rd

Naples, FL

34109

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Showing 1,565 service reviews

July 27, 2026

Interaction was just fine. I did notice the waiting lounge could have been tidier. ? More

by MimiD36
Recommend Dealer
Yes
Employees Worked With
dylan
July 26, 2026

Dylan at Mazda service was very helpful in getting my problem solved. Everyone who worked on my car was great. I appreciate the attitude and attention I was given. More

by doskar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Hoot
July 25, 2026

Excellent customer service rep Exceptional service technician It was a very pleasant experience at Naples Mazda More

by reallyrita
Recommend Dealer
Yes
Employees Worked With
Dylan Hoot
July 25, 2026

They do an excellent job thanks to Roger the Dodge mgr who authorized the team to comp the battery that was defective from the day I bought the vehicle. Logic prevailed. More

by ccabrera0530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2026

Went well I was happy that they washed my car after the oil change and told me about my air filter needing to be changed. They were efficient and fast. Thank you. More

by alexandrakelly981
Recommend Dealer
Yes
July 22, 2026

We are on our 4th car from Naples Mazda. Great prices on cars. Great service depart. Oh, and did I mention the offers in the mail for free Yeti cups? More

by dossimoe
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Hess
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : the other Victor in sales
July 22, 2026

Solid communication througout the process,phone calls were very productive, no gray area's, and the staff is friendly. More

by lioneldiaz67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Female advisor
July 21, 2026

Service personnel were intent on insuring my needs were met. Mazda corporate parts had a problem and the dealership staff dealt with it and went above and beyond. More

by rtantillo14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lexie, vendela
July 20, 2026

Efficient and easy process My advisor was very knowledgeable and made the process very quick! The mechanic did a great job explaining what he recommended for the next steps for my car and did a gr More

by vnolan202
Recommend Dealer
Yes
Employees Worked With
Dylan Hoot
July 18, 2026

2 hours and 40 minutes for a simple oil change need I say more? Absolutely horrible service should not have to wait 2 hours and 40 minutes for an oil change no reason that it should take that long do not car More

by loopie3
Recommend Dealer
No
Employees Worked With
Dylan
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