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Naples Mazda - Service Center

Naples, FL

4.5
1,127 Reviews

1,127 Reviews of Naples Mazda - Service Center

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February 02, 2023

Very very good hospitality and customer service experience, 3 technicians were very helpful to my father and myself, thank you! More

by cassandramichaelis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Davidson, Matt Morano, Marko Ruci
February 01, 2023

All good except the long wait had appt for 10 am but was taken in later. Marko was very polite, knowledgeable and took the time to explain the things I didn't understand. Will go back soon for work needed More

by amfm59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marko Ruci
January 31, 2023

Service is great. Had to wait a bit but they kept me informed and can't beat the price special of oil change. Worth driving 1 and a half to my car tended with pride. More

by AJURADO65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Davidson, Matt Morano, Marko Ruci
January 30, 2023

Very impressed with the video review of under carriage and engine compartment indicative of upcoming maintenance suggestions. More

by NFN16422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Morano
January 29, 2023

I would have given it a 5 but waiting 2 hours after a scheduled appointment for just an oil change is totally unacceptable. The staff is very friendly but the dealership needs to do a better job of time More

by PC1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Morano
January 29, 2023

Super Duper responsive! Very sad I did not buy my used Mazda here and set up at the Naples Nissan dealer. They were absolutely horrible to deal with. Loved Mazda in Naples!! More

by Dwalsingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember, they were men at the front desk
January 29, 2023

As a long time customer at Naples Mazda, I’ve come to expect a positive experience, and once again my expectations have been met. I was impressed with the detailed video delivered to my phone. This is an More

by JOHNROUSSEAU9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Davidson, Matt Morano, Marko Ruci
January 29, 2023

Professional all the way. Good customer service is not a given these days. You guys showed what good service should be. More

by Humhog0310@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marko Ruci
January 28, 2023

Always been professional Nice job nice job. Nice job. Nice job. Nice job. Nice job More

by mschadler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Morano
January 28, 2023

Kept me as a service client up to date as to the progress and status of my vehicle inspection and oil change More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Davidson, Matt Morano, Marko Ruci
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